Nov 26th, 2018

First they ignore you, then they laugh at you

By |2018-11-26T15:40:42+00:00November 26th, 2018|Uncategorized|0 Comments

A message from our Chairman - Greg Soper The headline is a truncated quotation from the Indian independence movement leader Mahatma Gandhi. Fighting against British rule, Gandhi’s use of non-violent civil disobedience perplexed the British establishment and led India to independence. He also provided inspiration for movements for civil rights and freedom across the world. The full quotation is “First they ignore you, then they laugh at you, then they fight you, then you win”. First they ignore you Those of you with long memories will know that the words “open source” and Salesforce or “open source” and Dynamics never [...]

Nov 21st, 2018

SuiteCRM 7.11 beta release

By |2018-11-21T15:39:05+00:00November 21st, 2018|Uncategorized|0 Comments

SalesAgility, the driving force behind SuiteCRM, has released its 7.11 beta version which is now available for download to its global community for testing and feedback. This release should not be used in a production environment. Exciting new improvements introduced in this release include Elasticsearch and Google Calendar integration. By including Elasticsearch as a core search engine integration SuiteCRM will now provide users with a faster and scalable solution to perform full text searches via Global Search. Elasticsearch is an Open Source, broadly-distributable, readily-scalable, enterprise-grade RESTful search engine. It provides a highly flexible solution to centrally store and index your [...]

Jan 15th, 2018

SuiteCRM 7.9.9 Security & Maintenance Patch released

By |2018-01-19T14:56:05+00:00January 15th, 2018|Uncategorized|0 Comments

SalesAgility, the driving force behind SuiteCRM, is excited to announce a new release of SuiteCRM, version 7.9.9. This is a Security & Maintenance Patch release, solving a security issue and over 60 bugs. The latest release include new functionality, such as importing of Project Templates, writing of links to websites urls without http:// and a lot of bug fixes. Please check the full SuiteCRM 7.9.9 release notes for more detailed information. At the same time SuiteCRM 7.8.10 (LTS) has been released. This LTS release has a similar set of fixed issues, and details can be found in the SuiteCRM 7.8.10 [...]

Dec 18th, 2017

SuiteCRM – the first four years

By |2018-09-21T11:20:08+00:00December 18th, 2017|Uncategorized|0 Comments

Ideally this would have been published a couple of months ago at the actual four year anniversary (October) of the release of SuiteCRM. We were so focused on customer projects and the development of the SuiteCRM 7.10 release, that the date passed. We forgot to celebrate it either internally or with the community that engages with the project. SuiteCRM has an obvious connection with SugarCRM. Between 2004 and 2013 SugarCRM were one of the hottest tech tickets in town. Today, they're largely irrelevant. We don't find them on bid/candidate technology lists very often. They don't get mentioned in sales conversations. [...]

Nov 22nd, 2017

Why Venture Capital is sweet on SuiteCRM

By |2018-09-21T11:21:32+00:00November 22nd, 2017|Uncategorized|0 Comments

We've been doing a lot of work over the last two years with Venture Capital. We're equipping VC funded companies with best-of-breed CRM. We have an order book going forward two years with similar projects. There's one great reason why venture capitalists (VCs) love SuiteCRM. Cost efficiency. VCs are generally very smart people with a singular focus on making money from their portfolio companies. The top quartile VC funds generate returns of > 30% consistently. That takes real talent. Venture money is not long-term money. The aim is to invest in a company’s balance sheet and infrastructure until it reaches [...]

Nov 17th, 2017

SuiteCRM and GDPR

By |2017-12-19T15:12:08+00:00November 17th, 2017|Uncategorized|0 Comments

At SalesAgility, the driving force behind SuiteCRM, we welcome the EU's General Data Protection Regulation, also known as GDPR, which brings back the ownership of personal data to the people. GDPR perfectly aligns with our Open Source philosophy, which is about giving freedom to the users. Will SuiteCRM be GDPR ready? Yes! SuiteCRM will be your perfect alliance to be GDPR compliant, in a clear and transparent way. Let’s go over the most important points within the GDPR and how SuiteCRM solves them for you. 1. Consent You must record that the lead has given you consent to be inserted [...]

Oct 26th, 2017

Oops .. we were using some proprietary software!!

By |2018-09-21T11:22:28+00:00October 26th, 2017|Uncategorized|1 Comment

I used to take great pleasure in telling prospective clients that we ran the business with only one bit of proprietary software. Everything else was open source. The one bit of proprietary software we had was a product called "Windows" and we needed it to test our Outlook plugin. The point we were illustrating was that you can run a complex business that trades internationally without using proprietary software. I was wrong about using only one proprietary application though. We were using another. But not any more. We've learned our lesson, moved on and put the mistake behind us. We [...]

Sep 5th, 2017

PHP code injection using an image in popular open source CRM systems [0-day]

By |2018-09-21T11:22:35+00:00September 5th, 2017|Uncategorized|0 Comments

Or, "a lie gets halfway around the world before the truth has a chance to get its pants on" (Winston Churchill). The headline was the subject of a blog post last week and referred to alleged vulnerabilities in SuiteCRM. Let's just tackle this head on: There is no vulnerability to be addressed here. This is a sensationalist article. It is irresponsible, duplicitous and mendacious. Irresponsible There is a protocol for reporting vulnerabilities that all responsible technology companies follow – you alert the authors of the software first to give them time to fix the flaw. If they don't fix it, [...]

Aug 8th, 2017

The world’s large companies implement open source CRM

By |2018-09-21T11:22:42+00:00August 8th, 2017|Uncategorized|0 Comments

What do the one of the world's largest auto and truck parts manufacturer, the world's largest manufacturer of simulation products for automotive and aerospace, the world's largest liquid chemicals logistics company, one of the world's largest power companies and the world's largest supplier of speciality dyes to the textiles industry have in common? If you read the headline to this article, then you'll already know the answer. They have all opted for the open source SuiteCRM application for their strategic global CRM requirements. In each of the selection processes, SuiteCRM was competing against the major vendors. Typically Salesforce, Microsoft, Oracle [...]

Jul 19th, 2017

Salesforce – The Great Escape

By |2018-09-21T11:22:50+00:00July 19th, 2017|Uncategorized|0 Comments

The home of the SuiteCRM project has been kept very busy over the last year doing Salesforce to SuiteCRM migrations for a number of mid-range enterprises. The primary reason for Salesforce to SuiteCRM migrations is a value one. The clients we have migrated recognised Salesforce for what it is – commoditised and overpriced business logic. Their common concerns included lack-lustre support, regular requests to add users and the resulting impact on spiralling license costs, and constant up-selling pressure from Salesforce. The attractions of SuiteCRM were obvious. A mature and enterprise-class open source CRM application supported by a mature and enterprise-class [...]