SuiteCRM features

World’s most popular open source CRM

Overview

SuiteCRM is an award-winning open source Customer Relationship Management (CRM) application. SuiteCRM is functionally equivalent to the major product suites like Salesforce, Oracle, SAP and Microsoft Dynamics, SuiteCRM is enterprise-ready and is displacing traditional vendors in large accounts. SuiteCRM is available to download, modify and distribute. It is and always will be a completely open source product.
SuiteCRM is written, supported and extended by SalesAgility.

Sales

Model your sales pipeline quickly and easily. Free your sales people to do the high value selling you pay them to do, not the low value administration they hate. Produce beautifully templated Quotations, control your pricing strategies, make sure your Contract renewals are always serviced and make sure that every lead is followed up quickly and professionally. Easy to use with powerful impact.

Workflow

SuiteCRM’s workflow module is an efficient, powerful, and flexible tool that delivers advanced capability to streamline and automate repetitive tasks freeing users to focus on selling and servicing customers. SuiteCRM users can model business processes and design flexible automated actions that are triggered to run at anytime.

Portal

Customer self-service is no longer a dream. It’s a snap. Manage all your customer issues through an easy to setup and use website. With secure login controlled from SuiteCRM, your service teams will be instantly notified of customers issues and your customers will know as soon as their issues have been dealt with. Free your customer service team to do the hard yards of solving customer problems, not the hard slog of interpreting and recording the problem.

Compare

Features SuiteCRM Microsoft Dynamics Salesforce Pro
Price Free (for unlimited number of users) £5,000 (for 10 users for 1 year) £9,000 (for 10 users for 1 year)
Open source Yes No No
Accounts
Contacts
Leads
Opportunities
Quotes
Calendar
Cases
Documents
Emails
Campaigns
Calls
Meetings
Tasks
Notes
Products
Product Categories
Contracts
Knowledge Base
Report Generator
Mobile
Outlook integration
Workflow
Projects
Invoices
Events
Maps
Thunderbird plugin
Portal

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