SuiteCRM features
World’s most popular open source CRM
Overview
SuiteCRM is an award-winning open source Customer Relationship Management (CRM) application. SuiteCRM is functionally equivalent to the major product suites like Salesforce, Oracle, SAP and Microsoft Dynamics, SuiteCRM is enterprise-ready and is displacing traditional vendors in large accounts. SuiteCRM is available to download, modify and distribute. It is and always will be a completely open source product.
SuiteCRM is written, supported and extended by SalesAgility.
Sales
Model your sales pipeline quickly and easily. Free your sales people to do the high value selling you pay them to do, not the low value administration they hate. Produce beautifully templated Quotations, control your pricing strategies, make sure your Contract renewals are always serviced and make sure that every lead is followed up quickly and professionally. Easy to use with powerful impact.
Workflow
SuiteCRM’s workflow module is an efficient, powerful, and flexible tool that delivers advanced capability to streamline and automate repetitive tasks freeing users to focus on selling and servicing customers. SuiteCRM users can model business processes and design flexible automated actions that are triggered to run at anytime.
Portal
Customer self-service is no longer a dream. It’s a snap. Manage all your customer issues through an easy to setup and use website. With secure login controlled from SuiteCRM, your service teams will be instantly notified of customers issues and your customers will know as soon as their issues have been dealt with. Free your customer service team to do the hard yards of solving customer problems, not the hard slog of interpreting and recording the problem.
Compare
| Features | SuiteCRM | Microsoft Dynamics | Salesforce Pro |
|---|---|---|---|
| Price | Free (for unlimited number of users) | £5,000 (for 10 users for 1 year) | £9,000 (for 10 users for 1 year) |
| Open source | Yes | No | No |
| Accounts | |||
| Contacts | |||
| Leads | |||
| Opportunities | |||
| Quotes | |||
| Calendar | |||
| Cases | |||
| Documents | |||
| Emails | |||
| Campaigns | |||
| Calls | |||
| Meetings | |||
| Tasks | |||
| Notes | |||
| Products | |||
| Product Categories | |||
| Contracts | |||
| Knowledge Base | |||
| Report Generator | |||
| Mobile | |||
| Outlook integration | |||
| Workflow | |||
| Projects | |||
| Invoices | |||
| Events | |||
| Maps | |||
| Thunderbird plugin | |||
| Portal |