SuiteCRM Pricing

A full-featured open-source CRM. Pay only for the hosting, setup, and support you actually need. The software is yours at no additional cost.

SuiteCRM Pricing

A full-featured open-source CRM. Pay only for the hosting, setup, and support you actually need. The software is yours at no additional cost.

Scale Without Licence Costs

Our approach is different from other CRM providers. We don’t charge per-user fees — you get access to the entire platform. Simply choose the services that suit your needs, and you’re on your way to taking full control of your CRM. The three steps below will help you build the right setup.

Step 1 of 3

1
Choose your hosting model — Required

Choose how SuiteCRM is set up behind the scenes — who manages the servers, security, and updates.

Self-Hosted

Deploy SuiteCRM on your own servers or cloud provider — full control, managed by your team.

Best for: technical teams with in-house IT

  • Full control over your infrastructure
  • Ideal if data must stay on your own servers
  • —Your team manages updates and security
  • —You’ll need technical resource to manage it

Software cost

Free to download

+ your infrastructure costs

All inclusive

Fully Managed Hosting

We manage everything for you — hosting, security, updates, backups, and expert support.

Best for: teams without in-house IT resource

  • No technical expertise required
  • We manage all IT aspects & infrastructure
  • Monitored 24/7 by our infrastructure team
  • Zero infrastructure overhead for your team

Monthly or Annual subscription

From £50 / month

Application support is required (please see Step 3)

Step 2 of 3

2
Choose how you get started — Recommended

Tailor SuiteCRM to how you work, not the other way round.

Self-Managed

For organisations with in-house technical capability who want full ownership of their implementation.

Best for: technical teams

  • Full control over your implementation
  • Internally led at your own pace
  • Our experts are available to assist via a support contract (please see Step 3)

Implementation cost

Free

Most popular

Quick Start

A tailored setup with training — best-practice configuration, zero code changes.

Best for: most teams

  • Up and running in days
  • Data structure, layouts and reports configured around your processes
  • Automations and workflows set up to match how your team works
  • One full day of hands-on training for your team

One-time implementation fee

From £2,520

Enterprise

For complex needs or integrations — bespoke solutions where code changes are required.

Best for: complex requirements

  • Tailored features for unique needs
  • Bespoke development with a structured process
  • Dedicated implementation team — project manager, business analyst, software engineer & QA
  • Long-term growth planning

Implementation cost

Custom pricing

Step 3 of 3

3
Choose your support level

If you are on fully managed hosting, Standard support is required — when self hosting, it’s optional.

Community

Free access to community forums and knowledge base.

Best for: self-sufficient teams

  • Community forums & peer support
  • Documentation & knowledge base
  • Self-service troubleshooting guides
  • Active community with peer-to-peer help

Free

Standard Support

Prepaid support hours with direct access to SuiteCRM specialists.

Best for: most teams

Save £240 / year — 20% off when purchased with fully managed hosting
  • Help with configuration and best practice
  • Faster issue resolution
  • Takes pressure off your internal team
  • Multi-channel support via email, phone, and video call

10 Support Hours · additional hours available

£1,200

Enterprise grade

SuiteASSURED

Everything in Standard support, plus warranty, assurance and legal protections.

Best for: teams needing total peace of mind

  • Enhanced security
  • Application warranty
  • Maintenance assurance
  • Patent protections
  • Legal indemnities
  • Audit readiness & compliance
  • Priority support

10 Care Hours · additional hours available

From £3,350 / year

Examples

Here’s what two typical setups look like in practice.

Example 1
Fully Managed Hosting with Standard Support

A cost-effective option for teams who want fully managed hosting with professional support hours, without the premium tier.

Annual cost
£1,560 / yr
£600 hosting + £960 Standard Support (20% discount applied)
One-time setup
£2,520
Quick Start implementation & training
Fully Managed HostingQuick Start SetupStandard Support
Enterprise Grade
Example 2
Fully Managed Hosting with SuiteASSURED

Full peace of mind for organisations that need warranties, legal indemnities, and priority support — everything managed end to end.

Annual cost
£3,950 / yr
£600 hosting + £3,350 SuiteASSURED support
One-time setup
£2,520
Quick Start implementation & training
Fully Managed HostingQuick Start SetupSuiteASSURED Support

Open-source freedom. Invest in growth, not licences.

SuiteCRM is open source and yours to own. There are no per-user licensing fees, giving you the freedom to invest in growth and in tailoring the platform to reflect how your organisation actually works.

That’s where we come in. We provide specialist SuiteCRM expertise — enabling you to tailor and optimise the platform to fit your processes, goals, and needs. The result is a fully managed, high-performing CRM designed around your organisation, without the internal burden of maintaining it yourself.

Not sure where to start?

Our team will help you find the right combination of hosting, implementation, and support for your organisation — no pressure, no obligation.

Frequently Asked Questions

Yes — we handle migrations from self-hosted to managed at any point. Contact us and we’ll scope the work.

You can top up with additional hour blocks at any time. We’ll let you know when you’re running low.

It’s a warranty and assurance layer that sits on top of your chosen hosting option. It includes 10 care hours, plus formal warranties, legal indemnities, and priority support.

None. SuiteCRM is open source — you pay for hosting, setup, and support, not for each person who logs in.

Configuration of SuiteCRM around your processes and a full day of user training. No code changes — if you need custom development, that’s the Enterprise path.

Get Expert Advice, For Free

Our team will help you find the right combination of hosting, implementation, and support.