Hello,
Can you please tell me if you have the same problem ?
Sending tests emails to targets and leads, all the variables I tried are empty/blank in the emails received.
They should be replaced by the values. There is no error in any log or on the front.
Campaign type: Email & Newsletter
Variables tested: $contact_full_name , $contact_first_name , $contact_last_name , $contact_name
Is it working for you ?
Aure
By the way, I just found out that in CAMPAIGN Wizard, the only option in the drop-down is Contact/Lead/Target, whereas if I create an Email Template in the Email Templates module, the drop-down contains all the modules in SuiteCRM.
I just tried to copy some variable names ($prospect_first_name) in the Campaign Email and then my prospects receive emails with their names, but not leads.
Does it mean that:
Please let me know if all this is normal ? Thanks a lot
I confirm that after changing the logs to WARNING I can see:
[WARN] Variable $contact_name parsed to an empty string, because attribute name is not set in Lead bean
[WARN] Variable $contact_first_name parsed to an empty string, because attribute first_name is not set in Lead bean
[WARN] Variable $contact_name parsed to an empty string, because attribute name is not set in Prospect bean
[WARN] Variable $contact_first_name parsed to an empty string, because attribute first_name is not set in Prospect bean
Why the option in the drop-down is called “Contact/Lead/Target” if it only works with Contacts ?
Is it a bug ?
Is it working for you ?
@aureh12, yes, this is a bug and the developers have it as an open issue on Github. More detail here:
BTW, I just noticed that variables work for CONTACTS but don’t work for LEADS and TARGETS (v7.11.3)