Need help changing servers

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

I started using SuiteCRM on my laptop using AMPPS. I am ready to move it to my web host so other people can use it and I am having trouble. I am not well-versed in php/apache/sql, etc. so please go easy on me.

I dumped my sql database and reloaded it on the server. That seemed to go well.

Then I copied my entire \www\suitecrm folder into the www folder on my web host. That also seemed to go well.

Next, I updated my config.php file and that could be were I am missing something.

I updated the following section wherever you see an ‘xxx’:


'dbconfig' => 
  array (
    'db_host_name' => 'localhost',
    'db_host_instance' => 'SQLEXPRESS',
    'db_user_name' => 'xxx',
    'db_password' => 'xxx',
    'db_name' => 'xxx',
    'db_type' => 'mysql',
    'db_port' => '',
    'db_manager' => 'MysqliManager',
  ),

I feel pretty good that the info I entered for the xxx’s is correct. I’m guessing the other items may be incorrect, but I don’t know what to set them to? Any other portions of the config file that I should modify?

Lastly, I used cPanel file manager to check the permissions on the suitecrm folder and some of the files inside of it. Everything showed read/write/execute for User and read/write for Group and World.

when I try to load suitecrm I receive the following warnings:


Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home1/ewtwonet/public_html/suitecrm/config.php:1) in /home1/ewtwonet/public_html/suitecrm/include/MVC/SugarApplication.php on line 623

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home1/ewtwonet/public_html/suitecrm/config.php:1) in /home1/ewtwonet/public_html/suitecrm/include/MVC/SugarApplication.php on line 623

Warning: Cannot modify header information - headers already sent by (output started at /home1/ewtwonet/public_html/suitecrm/config.php:1) in /home1/ewtwonet/public_html/suitecrm/include/utils.php on line 3004

PHP version on the AMPPS install was 7.1.8. On my webhost it is 5.6.30. Is there anything I need to change due to that difference?

Since this is a shared host, I can’t edit the main php.ini. I created a new php.ini in my root folder that only contains one line:


error_reporting=E_ALL & ~E_DEPRECATED & ~E_STRICT

What else can I try?

2

You can check your Suitecrm version compatibility here:

https://docs.suitecrm.com/admin/compatibility-matrix/

3

I am running SuiteCRM 7.10.11 so PHP 5.6 is supported. Can PHP versions be switched without consequence or does a configuration file somewhere need to reflect the change?

4

Did you configured you URL on the config file?:

‘site_url’ => ‘http://example.com/suitecrm’,

5

Thanks. I had not. I have now made that change, but I still get the same warnings.

6

After doing some reading, I learned that I needed to add the following to my main .htaccess file so that the php.ini I created would be used globally:

<IfModule mod_suphp.c>
suPHP_ConfigPath /home/username
<Files php.ini>
order allow,deny
deny from all
</Files>
</IfModule>

(where username has been changed)

Unfortunately, this did not seem to fix my problem

7

What about db_host_instance, db_port, and db_manager. Do I need to change those values?

8

FYI – I never figured this out, BUT my web host has an easy install button for SugarCRM. I was able to install it upgrade to SuiteCRM. The upgrade process was a nightmare too – it took about six fresh starts before I finally got everything to upgrade all the way to 7.11. But, all’s well that ends well! Now on to recreating my data and tweaks…

9

PHP version on the AMPPS install was 7.1.8. On my webhost it is 5.6.30. Is there anything I need to change due to that difference?

Update your PHP version on the webhost
that should fix the issue if not check the log file on the webhost
:sunglasses: