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TOPIC: G Suite Email Can Not Receive Task Notification Or Test Sending Mail

G Suite Email Can Not Receive Task Notification Or Test Sending Mail 6 days 19 hours ago #74045

  • adminats
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Hello,

We are using G Suite as our email server, so our email addresses are all like This email address is being protected from spambots. You need JavaScript enabled to view it., I tried several times, for common gmail, like This email address is being protected from spambots. You need JavaScript enabled to view it., the Task Notifications are arriving normally, for This email address is being protected from spambots. You need JavaScript enabled to view it., the Notifications never arrive, neither the Test Sending Mail. I checked, there is no blacklist of email or IP under my mail configuration.

Any one can help for this?

Thank you
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G Suite Email Can Not Receive Task Notification Or Test Sending Mail 6 days 13 hours ago #74071

  • pgr
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Where are you configuring the email account (there are several different places)?

Is it from Admin / Outbound? Is it the "system" default account?

When you do the "Test send email", if it fails, it should give you a link to "Show Full SMTP log". What do you see in there?

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G Suite Email Can Not Receive Task Notification Or Test Sending Mail 6 days 12 hours ago #74080

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Hi pgr,
Actually the configuration is good for all these places you mentioned because there is no fail alert, even the test send email, goes normally but the only problem for me is my This email address is being protected from spambots. You need JavaScript enabled to view it. can not receive it.
Tried with other mails, all working...don't know if there any problem with G Suite email server...
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G Suite Email Can Not Receive Task Notification Or Test Sending Mail 6 days 11 hours ago #74090

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You can try sending a very simple text email without any links or images, to see if it is something in your content that is triggering some spam filter...

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Thank you for always stating your SuiteCRM version, checking your logs, reading the Docs, and searching before you ask!
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