How to schedule reports? Cannot find the option 'schedule report'.

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1

I have created a report. I have setup my email and tested it. I have activated the scheduler “Run Report Generation Scheduled Tasks” and I have read documentation and all the time I should be able to find a menu option ‘schedule report’ but I cannot find it anywhere.

Can someone please tell me what I am forgetting to get this option?

Rgds,
Klaas

2

It’s a module, it should show in “All” menu on top.

If you can’t find it, make sure your user is an admin and try again.

Also check in Admin / Display modules and subpanels if it’s not hidden.

3

Hi pgr, thank you!

The module was hidden indeed. Now it’s in the menu system and I just configured my first scheduled report.

Cheers,
Klaas

4

Now when I hit the ‘save’ button after configuring the scheduled report panel, SuiteCRM gives me a nice (completely full) screen with text. It’s all kind of information like you see in a programmers tool (but it’s not php but some kind of scripting).

And after waiting for some time the scheduling of the report is not functioning.

I want to attached a screenshot but cannot?

Now what can I do?
Klaas

5

Try removing from ajax

6

Hi Karma, how can I do this? Where can I turn the switch off?

Thx,
Klaas

7

Attach screenshots here

https://pasteboard.co

Check your logs for FATAL errors.

Oh, and what is your version of SuiteCRM?

8

I have been looking at how to share an image hier… https://pasteboard.co/HlApYwj.png

I’m working with Version 7.9.4
Sugar Version 6.5.24 (Build 509)

I completely cleared the log and after trying agian the log does not have any entries…

9

Restart your web server and keep looking at the logs, you really should have something there…

Also check your Brwoser’s Developer Console for javascript errors.

You’re running a very old version, if you update to the latest 7.9.17 you’ll get a ton of bug fixes, perhaps this one included… make sure you get a good backup before upgrading, as always.

10

Thank you PGR,

I will try to upgrade first, I do this with installatron so I have to leave this easy way then as this tool says that version 7.9.4 is the latest ;-).

After that I try and if the problems still persist I try to look at errors. I’m not much of a developer so hope I can see that. Then reboot the webserver and look at the logs.