Stop loading after adding new user after installation

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

I have a 3 installations of SuiteCRM running fine.

But, the recent one, s causing me headaches.

I make the install happen fine. Database is good, and I get to log in as the admin.

As soon as a add a user, the CRM is no longer accessible. I go to the URL and it just gives a blank page. NO erros, nothing. :ohmy:

They are all residing on the same server.

I am using the latest version: SuiteCRM Max 7.1.1

Ideas on what might be happening?

Thanks

Joseph

2

Hi Joe,

SuiteCRM 7.1.2 is actually the latest release. What errors do you have in your sugarcrm.log? What permissions are set within your SuiteCRM directory?

Thanks,

Will.

3

Hello Will,

Where do I find this sugarcrm.log?

Thanks

Joseph

4

Hi Joseph,

The sugarcrm.log file is within the main SuiteCRM directory.

Thanks,

Will.

5

Hello Will,

I was able to find the log.

I did try reinstalling 7.1.1, and then when that failed again (with the problem noted above, I tried 7.1.2. But, in 7.1.2, it never completes the install, it stopped in its tracks while creating the tables in the database.

I found the log, and both errored the same way:

Wed Jul 23 00:55:19 2014 [29939][-none-][FATAL] Configuration variable date.timezone is not set, guessed timezone America/New_York. Please set date.timezone=“America/New_York” in php.ini!

So, I took the time to modify the file php.ini.

This stil has no effect. I changed the php.ini file exactly as the error suggests.

The weird part is that I have already installed SuiteCRM on this same server before with no problems.

Hope this helps.
Joseph