Error with PHP permissions

[fjnogueram]

Hi,

Im Trying to install suite on a Amazon ec2 instance and is the 1st time I get this error during the installation process: (I installed the crm a few times before)

SuiteCRM relies upon PHP sessions to store important information while connected to this web server. Your PHP installation does not have the Session information correctly configured.

A common misconfiguration is that the ‘session.save_path’ directive is not pointing to a valid directory.

Please correct your PHP configuration in the php.ini file located here below.
/etc/php.ini

I read about the error and I did everything that said in the forum to solve the error, but I continue getting the same message.

This is the line that I add to my php.ini file located in /etc/php.ini:

session.save_path= "/opt/crmsession"

And this are the permissions to that folder

sh-4.2# cd /opt/
sh-4.2# ls -al
total 12
drwxr-xr-x.  5 root     root       59 Sep 20 06:38 .
dr-xr-xr-x. 19 root     root     4096 Sep 16 12:03 ..
drwxrwxrwx.  2 root     root        6 Sep 20 06:38 crmsession
drwxrwxrwx.  8 ec2-user ec2-user 4096 Sep  7 11:49 glassfish4
drwxr-xr-x.  8 ec2-user ec2-user 4096 Jun 22 06:13 jdk1.8.0_101

The apache service is asigned to usergroup root, in the same way than CRM folder and session folder

root     10486     1  0 07:09 ?        00:00:00 /usr/sbin/httpd -DFOREGROUND
apache   10487 10486  0 07:09 ?        00:00:00 /usr/sbin/httpd -DFOREGROUND
apache   10488 10486  0 07:09 ?        00:00:00 /usr/sbin/httpd -DFOREGROUND
apache   10489 10486  0 07:09 ?        00:00:00 /usr/sbin/httpd -DFOREGROUND
apache   10490 10486  0 07:09 ?        00:00:00 /usr/sbin/httpd -DFOREGROUND
apache   10491 10486  0 07:09 ?        00:00:00 /usr/sbin/httpd -DFOREGROUND
apache   10492 10486  0 07:09 ?        00:00:00 /usr/sbin/httpd -DFOREGROUND
apache   10493 10486  0 07:09 ?        00:00:00 /usr/sbin/httpd -DFOREGROUND
apache   10494 10486  0 07:09 ?        00:00:00 /usr/sbin/httpd -DFOREGROUND

And /var/www/html

sh-4.2# ls -al
total 8
drwxrwxrwx.  4 apache root   40 Sep 20 06:28 .
drwxr-xr-x.  4 root   root   31 Sep  8 17:16 ..
drwxr-xr-x.  2 root   root 4096 Sep 19 19:59 driverPhotos
drwxr-xr-x. 17 root   root 4096 Aug 31 12:15 suitecrm

I restart my apache to apply the changes, but the error persist, I dont know what I’m doing wrong.

I really appreciate your time and help.

Kind Regards.

[fjnogueram]

By the way this is my php session configuration.

[fjnogueram]

Problem is solved, issue with the user group and owner from local session config

[calvinsug]

can you give clearer information how to solve this? because i tried to install it in my localhost on my MAC using XAMPP and have this same issues, but don’t really understand with the user group things