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TOPIC: Scheduled Campaigns not sending.

Scheduled Campaigns not sending. 1 month 2 weeks ago #74833

  • Asiamah
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Please When I create and schedule campaigns, meetings and call it does not send at all. The scheduled time will pass and still not be sent.
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Scheduled Campaigns not sending. 1 month 2 weeks ago #74862

  • pgr
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You can examine the situation, and send manually, from Admin / Email queue.

But the real solution is to set up your Scheduler jobs in crontab. There are many posts detailing, how to do this. You can start by going in Admin / Schedulers and picking up the instructions from the bottom of the table, they are tailored to your specific system.

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Last Edit: 1 month 2 weeks ago by pgr.
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Scheduled Campaigns not sending. 1 month 2 weeks ago #74894

  • Asiamah
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Thanks but one more problem has arise. I have done a windows task to run the .batah script but when i schedule campaign, the email does not send but rather goes to the suppressed by domain or email tab. Why is it doing that.
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Scheduled Campaigns not sending. 1 month 2 weeks ago #74902

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Supposing you didn't set up any list of domains to suppress, usually that is caused by a repeated campaign. SuiteCRM has a feature to suppress emails that have already received the same campaign.

If you really want to send again, I believe it is enough to use a different "marketing email" string in the last screen of the wizard. If that doesn't work, try duplicating the Campaign and using the new one.

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Scheduled Campaigns not sending. 1 month 2 weeks ago #74906

  • Asiamah
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Ohk thanks am trying that right away. Please which php framework was used for the CRM application.
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Scheduled Campaigns not sending. 1 month 2 weeks ago #74919

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Remember this all started around 2004...

It doesn't use a specific framework all around. It can work with several kinds of stacks, it follows the MVC model roughly, it uses a lot of 3rd party software, and uses some YUI and some Bootstrap in the UI.

That's basically all that can be said.

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Last Edit: 1 month 2 weeks ago by pgr.
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Scheduled Campaigns not sending. 1 month 2 weeks ago #74921

  • Asiamah
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I wanted to do some bit of customization to mine thus why am asking. But some people are saying joomla framework was used.
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Scheduled Campaigns not sending. 1 month 2 weeks ago #74923

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Joomla is just for the Portal.

The main SuiteCRM app does not use Joomla.

My SuiteCRM In-depth blog.
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Scheduled Campaigns not sending. 1 month 2 weeks ago #74925

  • Asiamah
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ohk. so please if i want to customize how do i go by it......in terms of application to use....
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Scheduled Campaigns not sending. 1 month 2 weeks ago #74944

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You can do customizations from the UI with Studio, Module Builder and Dropdown Editor. See the user and admin manuals here:

docs.suitecrm.com

You can also do PHP and Javascript customizations to basically everything in SuiteCRM (the beauty of full open-source!), see the Developer Guide on the same site.

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Scheduled Campaigns not sending. 1 month 2 weeks ago #74956

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Ohk Thanks.
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Scheduled Campaigns not sending. 1 month 2 weeks ago #75052

  • Asiamah
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Hello, the email module when u click on it does it have to show inbox,sent emails and all that.?.......Mine is not showing anything.
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Scheduled Campaigns not sending. 1 month 1 week ago #75056

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You need to configure the email for that user, in the user's profile settings.

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Scheduled Campaigns not sending. 1 month 1 week ago #75074

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OHk am trying that.
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Scheduled Campaigns not sending. 1 month 1 week ago #75076

  • Asiamah
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The settings is done and its working now...thanks......but when I click on a particular inbox email to view, its shows the raw php code. Please why is it happening that way.
Last Edit: 1 month 1 week ago by Asiamah.
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