Email remainder notification is not woking . when cron job execute it gives error job 96fe34f8bfbd-e804-0e15-587fe7bdcfbc(Run Email Reminder Notifications) failed in cron run.
Is there any more informative error before that one? Before the job fails entirely, it’s probably failing some operation.
Also, please add some details about your versions (SuiteCRM, PHP, …)
No, there is not any other error
PHP Version 5.6.33
Suitecrm Version 7.7.4
Sugar Version 6.5.24 (Build 509)
Error log:
Tue Nov 12 09:24:03 2019 [11353][1][FATAL] Job 4d8668dc-f373-b1b5-3df6-5dca7a969993 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:25:03 2019 [11356][1][FATAL] Job 35836612-203f-bf9f-1c83-5dca7a93daf2 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:26:03 2019 [11359][1][FATAL] Job 495e5d94-afbd-c8dc-c71d-5dca7aee1c70 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:27:03 2019 [11362][1][FATAL] Job 3871020a-2a35-3d8c-e0a3-5dca7afa74d7 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:28:03 2019 [11365][1][FATAL] Job 4eed2b73-c275-71ac-e943-5dca7b403d8f (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:29:03 2019 [11368][1][FATAL] Job 3b9e2d75-3489-5320-6b7b-5dca7b328535 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:30:03 2019 [11371][1][FATAL] Job 5138a4e3-876b-8f88-ef11-5dca7bd00eb9 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:31:02 2019 [11374][1][FATAL] Job 3957c6e9-4708-4034-769a-5dca7b370a97 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:32:02 2019 [11377][1][FATAL] Job 54ab9e66-2655-89fb-b32f-5dca7cf86fc6 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:33:03 2019 [11380][1][FATAL] Job 4802e77a-a8d3-4ac9-c52c-5dca7ce172ed (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:34:03 2019 [11383][1][FATAL] Job 7765c506-bd6f-5d87-cfcb-5dca7c1ba57c (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:35:03 2019 [11386][1][FATAL] Job 5d7284c3-2fdc-04ea-c7ba-5dca7cf76cd8 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:36:03 2019 [11389][1][FATAL] Job 78c48cf0-5301-19f1-79f5-5dca7dc81c1d (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:37:03 2019 [11392][1][FATAL] Job 62d519ae-7885-0c6c-2e1f-5dca7de7cffb (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:38:03 2019 [11395][1][FATAL] Job 76cde853-4a4a-3828-9b90-5dca7d874d46 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:39:03 2019 [11400][1][FATAL] Job 5c356094-bace-a54e-a5c2-5dca7d28aedc (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:40:03 2019 [11442][1][FATAL] Job 7324d8f9-46ff-1551-22ae-5dca7dab2e33 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:41:03 2019 [11445][1][FATAL] Job 5bcbc61c-c577-4dc0-46fb-5dca7e678297 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:42:03 2019 [11448][1][FATAL] Job 76502da5-2e19-85aa-e374-5dca7e84d6f1 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:43:03 2019 [11451][1][FATAL] Job 582f8f2e-1a2b-f05a-6f06-5dca7efb231c (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:44:03 2019 [11454][1][FATAL] Job 6c8a1f9b-21c6-dc65-33cd-5dca7e32e05a (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:45:02 2019 [11457][1][FATAL] Job 50d36ce2-34d8-ce04-de7d-5dca7f8702e6 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:46:03 2019 [11460][1][FATAL] Job 6defd023-ad7a-ab0b-b9e3-5dca7fa0b2cf (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:47:02 2019 [11463][1][FATAL] Job 585e11f3-a61e-9f57-7910-5dca7f30d109 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:48:02 2019 [11466][1][FATAL] Job 69d98bf9-8b42-a7f3-69e0-5dca7fe40338 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:49:02 2019 [11469][1][FATAL] Job 4cdbf2e1-1ad0-83c9-3332-5dca80d2fb7f (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:50:02 2019 [11474][1][FATAL] Job 6556bbd6-3bf6-e5a4-ac27-5dca80e60f35 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:51:02 2019 [11477][1][FATAL] Job 4f6ed597-9cb3-c2b4-36f5-5dca80fdd721 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:52:02 2019 [11480][1][FATAL] Job 64b6af69-71ea-9ab1-7fbd-5dca8068314b (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:53:02 2019 [11483][1][FATAL] Job 4994fee3-4f9e-e860-b68a-5dca806ea8ab (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:54:02 2019 [11486][1][FATAL] Job 63d91a04-2509-9c20-eaaa-5dca8113bd2f (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:55:02 2019 [11489][1][FATAL] Job 51066967-ba8c-88fa-d233-5dca81c41e0b (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:56:02 2019 [11492][1][FATAL] Job 6ae2a287-7969-675f-e8eb-5dca81b587f5 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:57:02 2019 [11495][1][FATAL] Job 4fb5055d-fbf2-6419-d704-5dca81ee8344 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:58:02 2019 [11498][1][FATAL] Job 680135d5-6b81-cad5-be45-5dca827a7abc (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 09:59:02 2019 [11501][1][FATAL] Job 47e3a12b-2fff-b2bd-7d0f-5dca82d6490f (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:00:03 2019 [11506][1][FATAL] Job 60d7dc46-5eee-f843-aaa8-5dca82929d5d (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:01:03 2019 [11509][1][FATAL] Job a668513e-59d9-cca2-e29a-5dca825e7ddd (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:02:03 2019 [11512][1][FATAL] Job bf3d14f1-4dce-fc8b-409a-5dca8308bcab (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:03:03 2019 [11515][1][FATAL] Job a83644f8-3443-00cb-449d-5dca839f4986 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:04:03 2019 [11520][1][FATAL] Job baa52230-1b75-7266-3682-5dca8381f9b9 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:05:03 2019 [11523][1][FATAL] Job ad0fd7f1-7a97-a532-2bf2-5dca83516085 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:06:03 2019 [11526][1][FATAL] Job d4a1bbf4-ef5b-d623-a161-5dca84b05229 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:07:03 2019 [11529][1][FATAL] Job b9d4bb98-b94c-d65d-9534-5dca846e6fd0 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:08:03 2019 [11534][1][FATAL] Job d222b744-3f5d-29dd-71f7-5dca84dfbfb1 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:09:03 2019 [11544][1][FATAL] Job bb43f0fb-d9c9-d389-ae6d-5dca84746767 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:10:03 2019 [11581][1][FATAL] Job d20c7a62-0c9b-be9a-32de-5dca84285d90 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:11:03 2019 [11584][1][FATAL] Job b5bfb9db-e198-1636-2270-5dca8574d1bb (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:12:03 2019 [11588][1][FATAL] Job c6964ee9-15f3-b290-5942-5dca851a54e3 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:13:03 2019 [11591][1][FATAL] Job b42dd774-c3b3-6b56-11a4-5dca8503a250 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:14:03 2019 [11594][1][FATAL] Job d1eb30ec-0480-663b-58fd-5dca852e8762 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:15:03 2019 [11597][1][FATAL] Job b917c6c9-db74-ec1c-40a0-5dca86e35928 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:16:03 2019 [11600][1][FATAL] Job cc480274-e7ab-79da-8f3e-5dca862a204d (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:17:03 2019 [11606][1][FATAL] Job b752425d-e5de-edc1-941a-5dca86e474c3 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:18:03 2019 [11609][1][FATAL] Job cb6c5eef-80ef-f61e-d598-5dca8697abc4 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:19:03 2019 [11612][1][FATAL] Job b1c4c79c-42d2-84cc-6737-5dca877900f5 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:20:03 2019 [11615][1][FATAL] Job c38fe6b8-f9f1-8cfb-f103-5dca87516654 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:21:03 2019 [11618][1][FATAL] Job abcf3267-0b34-1f60-d1fc-5dca874f03fc (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:22:03 2019 [11621][1][FATAL] Job c2a121ba-2c61-5e43-be6f-5dca87372ab2 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:23:03 2019 [11624][1][FATAL] Job aa6aba7f-da24-83c0-2136-5dca884a7cb0 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:24:03 2019 [11627][1][FATAL] Job ba7695c6-6da4-aadf-3f23-5dca882204a7 (Run Email Reminder Notifications) failed in CRON run
Tue Nov 12 10:25:03 2019 [11634][1][FATAL] Job 9d1df47b-1221-b7ef-f546-5dca884eab0f (Run Email Reminder Notifications) failed in CRON run
Can you restart apache and check if the jobs start running again?
you can also add log to the cron script to know if gives you clues on the error.
php -f cron.php > /var/log/cron.log 2>&1
You are 85 releases behind… some bugfixes have been made in the mean time…
Not to mention security fixes, and the ability to upgrade to a version of PHP that is still supported and is not full of security issues itself…
After Done this php -f cron.php > /var/log/cron.log 2>&1
When i open cron.log there is an error message “Could not open input file: cron.php”
Make sure you have added the RIght Command with Path in the Cron.
Navigate to Admin -> Scheduler and scroll to the bottom to see how your cron job command should be like.
Also check the root FOLDER permissions where crm is installed. Can you run the cron command from Shell?
PHP Fatal error: Call to a member function modify() on null in /modules/Reminders/Reminder.php on line 232
Wed Nov 13 11:21:03 2019 [20651][1][FATAL] Job b09766d9-c476-a05f-e823-5dcbe76ef572 (Run Email Reminder Notifications) failed in CRON run
Wed Nov 13 11:22:03 2019 [20656][1][ERROR] fromUser: Conversion of from user format m/d/Y H:i failed