Workflow - Conditions to send delayed email went wrong?

SuiteCRM Forum - English Language Advanced OpenSales, Workflow, Portal support
1

Hi everyone, i have been trying to create a workflow to send a delayed email / warning email after a period of “X” days. I have searched through the forum and and tried some of the solution but still couldn’t get it to work.

My objective is to achieve point 2 [project tasks>delayed email] however, i decided to use point 1 to test the delay email as point 2 is “live” right now to avoid causing confusion to the existing state.

  1. For testing: Product > send email to user “3” days later.
  2. Actual workflow : Project tasks> send email to user “7 days” later after start date is entered.

Question:

  1. Kindly advise whether where i did wrong so that i could do the necessary rectification.
  2. Also the testing of this workflow take up quite some time, is it possible to test this delayed email in “mins” rather than days?
2

The first thing I would try is to avoid using the “equals” operator to compare dates. Try a greater than or a lesser than, whichever makes sense there.