7.6.3 campaign wizard blank screen

💬 General Discussion
1

I upgraded to 7.6.3. I have existing campaigns. When I open the new wizard for any of them, I get the chevron buttons across the top of the window. If I click on Target List or Campaign Header, the screen goes blank.

The error_log file shows

[27-May-2016 01:12:29 America/New_York] PHP Fatal error: Call to a member function get_entry_count() on a non-object in /home/teamscor/public_html/suitecrm/modules/Campaigns/WizardNewsletter.php on line 478

If I open the campaign outside of the wizard, I can see the target lists.

Has anybody seen this?

Thanks.

2

I have the exact same problem, has anyone fixed this issue ?

3

Ok, 2 known instances. Any others? Is this a bug?

4

If anybody is interested, I upgraded to 7.6.4 and the same problem exists…

5

We are experiencing the same problem

6

I’ve reverted back to my backups and restored suitecrm to those files. Seem’s to fix the blank screen issue. So it’s the latest files causing the break

7

Which version did you revert back to?

8

The same problem at version 7.6.4

9

You can try this fix https://github.com/gymad/SuiteCRM/commit/2ddc7d5f0e5cc78078a82a8923808dd1599b9dfd
more info at:
https://github.com/salesagility/SuiteCRM/issues/1557

10

Thanks. That did the trick. Simply replace those 2 lines in the file modules/Campaigns/WizardNewsletter.php