On the SuiteCRM I do see “undefined” labels in many occasions. Especially, all dialogs only show “undefined” for the labels and on the buttons. It looks like a language file issue to me. On the other hand, I am using the English default.
This has been the case since the clean installation.
SuiteCRM Version 7.2.1
Sugar Version 6.5.20 (Build 1001)
Thank you for any kind of guidance.
Best Regards
H
Thank you for your reply. I started to follow your suggestions and then struggled.
I have ftp access to the Apache Webserver only, no command shell access.
All mentioned folders had already been set to 755, owner being the ftp user.
config_override.php is now set to 775 (previously 644), owner being the ftp user.
Did I get you right that I somehow have to change the access rights to all remaining files and folders to 755? and make the PHP-user own all crm-suite files on the server, correct?
Is it really necessary to make such big adaptations just to see some labels?
Doesn’t this open quite a big door in terms of security?
I did all suggested here, each step, but I still have the “undefined” labels.
There is not problem in alerts an popups, are two options and is easy to figure out the right option, but in reports, all labels are in “undefined” and I do not know what mean each option.
Have you run Quick Repair and Rebuild? (Admin->Repair>Quick Repair&Rebuild)
If at the bottom of the screen you are prompted for some action you have to execute it and run Quick Repair and Rebuild again.
Once done reset files and folder permissions again
You also should edit default_permissions in config.php
Additionally you may have to clear your browser cache.
I am also facing the same issue in KReports… suitecrm version is 7.4.3 and PHP is 5.5 . I have tried the permissions and done the quick repair also. But it is not working .Any solution?
Possible that the ‘RewriteBase’ value in your .htaccess in the CRM directory is pointing to a different directory than the name for the SuiteCRM directory.
This can happen if you move location or change the directory name.