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TOPIC: SuiteCRM Outlook Plug-in Beta

SuiteCRM Outlook Plug-in Beta 5 years 3 weeks ago #4694

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RELEASE 6 NOW AVAILABLE FOR DOWNLOAD AND TEST
A number of bugs have been squashed and the code will be available on GitHub later today



The SuiteCRM Outlook plug-in is now available for testing.

This Release is still in the testing and is not recommended for a Production Environment

Please download, install, test and report bugs back to this thread.

This release is compatible with Outlook 2007 - 2013 for Windows

Functionality for this version is:
  • Manual Email Archiving incl. attachments
  • Configuration Page
  • Automatic Archiving incl. attachments

Future versions will have enhanced functionality incl. creation of SuiteCRM objects from Outlook and Calendar Sync.
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Last Edit: 5 years 5 days ago by Will.
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Outlook Plugin 5 years 3 weeks ago #4695

  • madhusudan2291
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Hello Team,

I tried to install it in my computer(OS: Window XP) but my Kaspersky Internet Security 2012 is detecting it as PDM.Trojan.generic and I am not able to install


Regards
Madhusudan Singh
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SuiteCRM Outlook Plug-in Beta 5 years 3 weeks ago #4708

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Hi all,

The installation was very easy without any Problems. No Warnings from Antivirus, etc....
Archiving Mails from Outlook into SuiteCRM works fine.
BUT: After having the Plugin installed, everytime when sending an eMail, Oulook crashes down with a Problem-Report and a Re-Start.

We are using SuiteCRM Version 7.0.2 - Sugar Version 6.5.16 (Build 1082), Win7 64-Bit and Outlook 2013

Thanks,
Musi
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Outlook Plugin 5 years 3 weeks ago #4728

  • nallakumarkc
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Hi Madhusudan Singh,
Can you please follow the instructions from the following URL,
support.kaspersky.com/us/4613

Thanks,
Nalla
Last Edit: 5 years 3 weeks ago by nallakumarkc.
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SuiteCRM Outlook Plug-in Beta 5 years 3 weeks ago #4731

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Hi Musi,
Can please post the Error Report message here?
Thanks,
Nalla
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SuiteCRM Outlook Plug-in Beta 5 years 3 weeks ago #4749

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Hi Greg

Could you please make the source code available as well.

Regards

Cedric
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SuiteCRM Outlook Plug-in Beta 5 years 3 weeks ago #4756

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one feedback so far. Plugin does not work with self signed certificates.

e.g. www.example.com/sugarcrm
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SuiteCRM Outlook Plug-in Beta 5 years 3 weeks ago #4757

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Hi Nalla,

here are the only Informations i get from the report - not quite sure if this is what you need....

Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Users\nmusikant\AppData\Local\Temp\23830712.cvr
C:\Users\nmusikant\AppData\Local\Temp\CVR7352.tmp.cvr
C:\Users\nmusikant\AppData\Local\Temp\WERA1E1.tmp.WERInternalMetadata.xml
C:\Users\nmusikant\AppData\Local\Temp\WERBB4B.tmp.appcompat.txt
C:\Users\nmusikant\AppData\Local\Temp\WERC309.tmp.mdmp

the XML-File gives some more Details:
<WERReportMetadata>
<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>
<Build>7601 Service Pack 1</Build>
<Product>(0x30): Windows 7 Professional</Product>
<Edition>Professional</Edition>
<BuildString>7601.18247.amd64fre.win7sp1_gdr.130828-1532</BuildString>
<Revision>1130</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X64</Architecture>
<LCID>1031</LCID>
</OSVersionInformation>
<ProblemSignatures>
<EventType>CLR20r3</EventType>
<Parameter0>outlook.exe</Parameter0>
<Parameter1>15.0.4605.1000</Parameter1>
<Parameter2>531f9ac5</Parameter2>
<Parameter3>SugarCRMClient</Parameter3>
<Parameter4>1.0.0.0</Parameter4>
<Parameter5>535dd1a6</Parameter5>
<Parameter6>1c</Parameter6>
<Parameter7>135</Parameter7>
<Parameter8>System.NullReferenceException</Parameter8>
</ProblemSignatures>
<DynamicSignatures>
<Parameter1>6.1.7601.2.1.0.256.48</Parameter1>
<Parameter2>1031</Parameter2>
</DynamicSignatures>

thanks,
Musi
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SuiteCRM Outlook Plug-in Beta 5 years 2 weeks ago #4759

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cperrot wrote:
Hi Greg

Could you please make the source code available as well.

Regards

Cedric

Sounds like an open source kind of thing to do :-)
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SuiteCRM Outlook Plug-in Beta 5 years 2 weeks ago #4777

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yes it would be. Well, are you releasing it????
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SuiteCRM Outlook Plug-in Beta 5 years 2 weeks ago #4779

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when selecting all boxes to the right and search for an email address.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at SuiteCRMClient.clsSuiteCRMHelper.GetFields(String module) in c:\Greg\SuiteCRMOutlookAddIn\SugarCRMClient\clsSuiteCRMHelper.cs:line 237
at SuiteCRMOutlookAddIn.frmArchive.Search(String query)
at SuiteCRMOutlookAddIn.frmArchive.btnSearch_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
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SuiteCRM Outlook Plug-in Beta 5 years 2 weeks ago #4783

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PLEASE NOTE: Version 5 now available .. see here and top thread for download

This has more log information. So, we can trace Musi's exception.
This has also fixed, cperrot's exception.

Further fixes will be released as bugs are reported
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SuiteCRM Outlook Plug-in Beta 5 years 2 weeks ago #4786

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Another reported error when sending email:

---

(Inner Exception)

Date and Time: 30/04/2014 10:33:13

Machine Name: FIRST-394589E4B

IP Address: fe80::a0f6:79e:b790:c220%3

Current User: FIRST-394589E4B\phili_000



Application Domain: C:\Users\phili_000\AppData\Local\SuiteCRMOutlookAddIn\

Assembly Codebase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/15.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll

Assembly Full Name: Microsoft.Office.Interop.Outlook, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c

Assembly Version: 15.0.0.0



Exception Source: Microsoft Outlook

Exception Type: System.Runtime.InteropServices.COMException

Exception Message: Cannot save the attachment. Cannot add the attachment; no data source was provided.

Exception Target Site: SaveAsFile



---- Stack Trace ----

Microsoft.Office.Interop.Outlook.Attachment.SaveAsFile(Path As String)

Microsoft.Office.Interop.Outlook.dll: N 00000 (0x0) JIT

SuiteCRMOutlookAddIn.AddinModule.Base64Encode(objMailAttachment As Attachment)

Microsoft.Office.Interop.Outlook.dll: N 0063 (0x3F) IL

SuiteCRMOutlookAddIn.AddinModule.ArchiveEmail(objMail As MailItem, intArchiveType As Int32, strExcludedEmails As String)

Microsoft.Office.Interop.Outlook.dll: N 0347 (0x15B) IL

SuiteCRMOutlookAddIn.AddinModule.adxOutlookEvents_ItemSend(sender As Object, e As ADXOlItemSendEventArgs)

Microsoft.Office.Interop.Outlook.dll: N 0025 (0x19) IL

AddinExpress.MSO.ADXOutlookAppEvents.DoItemSend(item As Object, cancel As Boolean&)

Microsoft.Office.Interop.Outlook.dll: N 0017 (0x11) IL







(Outer Exception)

Date and Time: 30/04/2014 10:33:13

Machine Name: FIRST-394589E4B

IP Address: fe80::a0f6:79e:b790:c220%3

Current User: FIRST-394589E4B\phili_000



Application Domain: C:\Users\phili_000\AppData\Local\SuiteCRMOutlookAddIn\

Assembly Codebase: file:///C:/Users/phili_000/AppData/Local/SuiteCRMOutlookAddIn/AddinExpress.MSO.2005.DLL

Assembly Full Name: AddinExpress.MSO.2005, Version=7.2.4055.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965

Assembly Version: 7.2.4055.2005



Exception Source:

Exception Type: AddinExpress.MSO.ADXExternalException

Exception Message: An error has occurred in the code of the add-in.

Exception Target Site: Object reference not set to an instance of an object.



---- Stack Trace ----
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SuiteCRM Outlook Plug-in Beta 5 years 2 weeks ago #4789

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OK, tried Version 5, but still no success: Outlook is still crashing. Here´s the Error-Log:

System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2014-04-30T09:51:53.000000000Z

EventRecordID 107993

Channel Application

Computer DE-CL116

Security


- EventData

OUTLOOK.EXE
15.0.4605.1000
531f9ac5
KERNELBASE.dll
6.1.7601.18229
51fb1116
e0434352
0000c41f
498
01cf6459c3dd86a0
C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
C:\Windows\syswow64\KERNELBASE.dll
0eb4e584-d04d-11e3-b36c-ccaf78e4143c

System

- Provider

[ Name] .NET Runtime

- EventID 1026

[ Qualifiers] 0

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2014-04-30T09:51:53.000000000Z

EventRecordID 107992

Channel Application

Computer DE-CL116

Security


- EventData

Anwendung: OUTLOOK.EXE Frameworkversion: v4.0.30319 Beschreibung: Der Prozess wurde aufgrund eines Ausnahmefehlers beendet. Ausnahmeinformationen: System.UnauthorizedAccessException Stapel: bei System.IO.__Error.WinIOError(Int32, System.String) bei System.IO.Directory.InternalCreateDirectory(System.String, System.String, System.Object, Boolean) bei System.IO.DirectoryInfo.Create() bei SuiteCRMClient.clsGlobals.LoadLogFileLocation() bei SuiteCRMClient.clsEmailArchive.Save(System.String) bei SuiteCRMOutlookAddIn.AddinModule.ArchiveEmailThread(SuiteCRMClient.clsEmailArchive, Int32, System.String) bei SuiteCRMOutlookAddIn.AddinModule+<>c__DisplayClass2.<ArchiveEmail>b__1() bei System.Threading.ThreadHelper.ThreadStart_Context(System.Object) bei System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) bei System.Threading.ThreadHelper.ThreadStart()
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SuiteCRM Outlook Plug-in Beta 5 years 2 weeks ago #4790

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Hi Musi,

Can you please share the log file?
It will be available under,
C:\Users\<LoggedInUserName>\AppData\Local\SuiteCRMOutlookAddIn\Logs\

Thanks,
Nalla
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