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TOPIC: Help with basic report on cases by state to use in dashboard

Help with basic report on cases by state to use in dashboard 1 week 2 days ago #90463

  • quacklin
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Hello,

I would like to create a report dashlet that reports the number of cases by state, the result would be something similar to:

case state case count
  • CLOSED 13
  • REJECTED 3
  • ASSIGNED 4
  • PENDING INPUT 6
  • NEW 7

Ideally with “case count” clickable and goes to case list

I’m tryng to create this with the demo version and then replicate on our production

Could you help on how to achieve this pls?

I’m struggling with the demo version but not able to achieve it either via reports or charts

Thanks!

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Last Edit: 1 week 2 days ago by quacklin. Reason: adding screenshot
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Help with basic report on cases by state to use in dashboard 1 week 1 day ago #90468

  • quacklin
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I was able to obtain the report and the chart, screenshot attached for future reference.

Now I only missing how to make the "sum" link clickable as per open opportunities defaukt chart

any ideas?

thanks!

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