Template

if I use a Mail template in my installation SuiteCRM, I receive a “case1” mail.

if use online demo of SuiteCRM I receive a “case2”

Can anyone tell me why?
Thanks

Version 7.10.20

Eventually I got where I needed to be.
thanks anyway.

Good work!!

It will be nice to others with the same issue if you explain the solution.

Thanks,

AlxGr