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TOPIC: Skype URL In Contact Field

Skype URL In Contact Field 1 week 2 days ago #89244

  • Bigshow77
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HI,
A majority of my users use Skype chat to contact some of their clients. Is there away to have a field that contracts the Skype URL so that a chat can be opened via one click

the format of the url is
skype:[USERNAME]?chat

ideally the user would just add the username and suite would appended and prepend the correct info

thanks

Phil
Suitecrm 7.11.6
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Skype URL In Contact Field 1 week 2 days ago #89255

  • pgr
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In Admin / System settings, you will find an option called "Enable click-to-call for phone numbers" which you can turn on.

It has a help comment there saying that
Allows users to click on phone numbers to call using the phone dialer on your mobile device, or a telephony app on your computer (SkypeOut®, etc.). The numbers must be formatted properly to make use of this feature. That is, it must be "+" "The Country Code" "The Number", like +1 (555) 555-1234.

Note that this will produce "tel:" URI's, not "Skype:" ones. But you should be able to configure your WIndows (or other OS) to direct those standard tel: URIs to SkypeOut.

More information here if you find you need to customize the code:

suitecrm.com/suitecrm/forum/suitecrm-7-0...fy-click-to-call-uri

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Skype URL In Contact Field 1 week 19 hours ago #89314

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Thank you for this. We already have Click to Call turned on and users use this to open their soft client. What im ideally looking for is a way to for users to open a skype messaging/chat instance
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Skype URL In Contact Field 1 week 16 hours ago #89321

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Are you a developer, or do you have one working with you?

You could come up with a new sort of SugarField and make it construct the exact links you require.

Here is an example of how to add a new SugarField type, you could copy from that and adjust for your requirements:

www.jsmackin.co.uk/suitecrm/creating-cus...field-type-suitecrm/

And then you could share it with the Community! Thanks.

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Thank you for always stating your SuiteCRM version, checking your logs, reading the Docs, and searching before you ask!
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