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TOPIC: Cases From Email Feature

Cases From Email Feature 5 days 1 hour ago #88204

  • govind
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Hello There,
I found some points about Email and Cases functionality.
1. When I create case from imported email that email does not link to cases. Is it bug or something else? I think that email must be link with case.
2. Sorting feature does not proper work in listviews. I have to click two or more time to sort reocrds.

Thanks.
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Cases From Email Feature 4 days 7 hours ago #88229

  • kockhwie
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Ya, i am facing the same issue.

Then I tried to install SugarCRM CE, using the same settings and it works fine.

I found out the Scheduler is a bit different:
In SugarCRM:
Job Name: Check Inbound Mailboxes
Job: function::pollMonitoredInboxes

In SuiteCRM:
Job Name: Check Inbound Mailboxes
Job: function::pollMonitoredInboxesAOP

I also tried to rename the value as same as in SugarCRM. But still not working.
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