Changes on listview don't visible for certain user

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1

Hello,

i’ve customized the layout of the listview for cases-module.
It works very fine for a number of users but for one user the listview visibles no changes and remains on standard.

I’ve cleared browser cache, repair & rebuilt -> done in developer-mode and normal mode. Nothing changed.
I’ve tested this behavior on other computers that never works with suitecrm. So i can be sure that no cached pages are in the browser. Same result.

For specific one user the listview stills on standard.

What can I do?

2

Hi,
is the specific account using a saved filter? I recently learned that saved filters store the column layout of listviews as well.

1 Like
3

User preferences need to be reset. An admin can do it from the users’ module or you can ask the users to reset their profile on their own.

Thanks,

AlxGr

1 Like
4

To reset user references works for me.

Thank you for your help.