3CX and SuiteCRM-integration!

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Dear Sirs,

I have some 3CX PBX - CRM integrations template that I’m using as I’m trying to integrate modules.

Before there was a SugarCRM built-in module for 3CX but that was depreciated.

I have been looking into the documentation for API v4.1, but this has been explained using PHP code

What could be the correct code for API v4.1 usage on SuiteCRM following these example codes from 3CX template:

For Contact lookup

API URL (GET):

https://api.mycrm.com/search?number=[Number]

Contact URL, once the number is found:

https://mycrm.com/show?ContactID=[ContactID]

API URL (POST):

https://api.mycrm.com/create

Thanks in advance.

Best Regards,

Slaven.

2

Are you sure you want to be developing for API v4 in 2019?

You really should be looking at using API V8…

3

@pgr

Thanks for getting back, unfortunately, I have tried updating from v 7.8.8 (Sugar Version 6.5.25 (Build 344) to 7.9.x before and several modules like Leads and Contacts were broken, functionality was not good anymore within SuiteR theme, which majority of users are using. Is it 7.8.8 upgradeable to 7.10 version directly?

Anyways, can you share me the code for API v4.1 or v8 for Contacts lookup, Contacts creation and Contact Journaling?

Thanks.

4

Yes you can upgrade to 7.10 directly. Any way you need to be thinking about solving your upgrade problems and upgrading, because 7.8 is now EOL.

I don’t have API code, I am not an expert in API at all, I never used it, sorry.

5

Hello @slavenglaafs

Here is the example to start from, Yes, This is an older version of API. But still valid for V4.1.
You can start from here.

6

Hi @urdhvatech

I’m looking more to make read, create operations for the SuiteCRM using API in one line…Just like in this example enclosed below.

https://www.3cx.com/docs/crm-integration/#h.6zptnxr15h2f

Best Regards,

Slaven.

7

As mentioned by @pgr. This may help you https://docs.suitecrm.com/developer/api/version-8/json-api/

8

Hi Slaven, Did you get this to work? I’d like to integrate with 3CX also. Happy to pay you for your time.

9

Check this out.