Menu
Welcome, Guest
Username: Password: Remember me

TOPIC: Workflow calculated fields doesn't work

Workflow calculated fields doesn't work 2 months 1 week ago #87107

  • matto98
  • matto98's Avatar
  • Offline
  • Junior Member
  • Posts: 36
  • Karma: 0
Hi, I have tried to create a workflow that calculate the total price of an order (total price= quantity*price of a single item) but when I try to add an order and I insert the value of quantity and price of a single item it doesn't calculate the total price. The module Order is created with the module builder.
I attach the settings of the workflow in case I made an error:





My version of SuiteCRM is 7.11.7
Last Edit: 2 months 1 week ago by matto98.
The administrator has disabled public write access.

Workflow calculated fields doesn't work 2 months 2 days ago #87293

  • AlxGr
  • AlxGr's Avatar
  • Offline
  • SuiteCRM Is My Life
  • Posts: 361
  • Thank you received: 67
  • Karma: 14
Check your formulas.

Here is some documentation regarding calculated fields:

suitecrm.com/suitecrm/media/kunena/attac...ds-Documentation.pdf
I can help you with your customization. Requests at ctmprogra @ ondsystems . com
No dude en contactarme si necesita personalizar su aplicación. Mi email es ctmprogra @ ondsystems . com
The administrator has disabled public write access.

Workflow calculated fields doesn't work 2 months 1 day ago #87322

  • matto98
  • matto98's Avatar
  • Offline
  • Junior Member
  • Posts: 36
  • Karma: 0
The formula seems correct: each parameter contains a number value.
Is anything I can do to solve this?
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87557

  • AlxGr
  • AlxGr's Avatar
  • Offline
  • SuiteCRM Is My Life
  • Posts: 361
  • Thank you received: 67
  • Karma: 14
Run it again and check the logs.

More on logs here: pgorod.github.io/The-two-logs/
I can help you with your customization. Requests at ctmprogra @ ondsystems . com
No dude en contactarme si necesita personalizar su aplicación. Mi email es ctmprogra @ ondsystems . com
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87686

  • matto98
  • matto98's Avatar
  • Offline
  • Junior Member
  • Posts: 36
  • Karma: 0
In the logs file there isn't anything.
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87687

  • AlxGr
  • AlxGr's Avatar
  • Offline
  • SuiteCRM Is My Life
  • Posts: 361
  • Thank you received: 67
  • Karma: 14
Go to System Settings and make sure the Log Level is set to Debug. Then try to run again and check the logs.
I can help you with your customization. Requests at ctmprogra @ ondsystems . com
No dude en contactarme si necesita personalizar su aplicación. Mi email es ctmprogra @ ondsystems . com
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87688

  • matto98
  • matto98's Avatar
  • Offline
  • Junior Member
  • Posts: 36
  • Karma: 0
The only thing that seems out of ordinary is this line:

Mon Jul 29 18:35:09 2019 [2840][-none-][DEBUG] Unable to find SugarController:: get
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87694

  • AlxGr
  • AlxGr's Avatar
  • Offline
  • SuiteCRM Is My Life
  • Posts: 361
  • Thank you received: 67
  • Karma: 14
Unfortunately there's no much I can do to help you!
If it keeps failing you should try to use LogicHooks


To learn about LogicHooks check here:

docs.suitecrm.com/developer/logic-hooks/
I can help you with your customization. Requests at ctmprogra @ ondsystems . com
No dude en contactarme si necesita personalizar su aplicación. Mi email es ctmprogra @ ondsystems . com
Last Edit: 1 month 3 weeks ago by AlxGr. Reason: url
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87701

  • techesperto
  • techesperto's Avatar
  • Offline
  • Junior Member
  • SuiteCRM Elite Partner
  • Posts: 20
  • Thank you received: 1
  • Karma: 1
Find best document & support regarding calculated field:

Documentation : https://store.suitecrm.com/docs/suitecrm-calculative-field

Request for support: https://store.suitecrm.com/support/suitecrm-calculative-field
Being professional SuiteCRM Elite Partners, TechEsperto provide SuiteCRM Customization, Development, Integration, Migration, and Consulting solutions.
Last Edit: 1 month 3 weeks ago by techesperto.
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87715

  • pgr
  • pgr's Avatar
  • Offline
  • Administrator
  • Posts: 10932
  • Thank you received: 1635
  • Karma: 371
@matto98 if you can reproduce this in a live demo, you should open an issue for it on Githbu so the bug can be fixed.

Please try on this one, it allows admin access:

www.softaculous.com/demos/SuiteCRM

My SuiteCRM In-depth blog.
Thank you for always stating your SuiteCRM version, checking your logs, reading the Docs, and searching before you ask!
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87743

  • matto98
  • matto98's Avatar
  • Offline
  • Junior Member
  • Posts: 36
  • Karma: 0
I solved the problem in my CRM, thanks all for the support
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87748

  • pgr
  • pgr's Avatar
  • Offline
  • Administrator
  • Posts: 10932
  • Thank you received: 1635
  • Karma: 371
Good to hear that B-)

Maybe you can explain here what the problem was, and what you did to solve it, so that any future users coming to this thread can know the answer?

My SuiteCRM In-depth blog.
Thank you for always stating your SuiteCRM version, checking your logs, reading the Docs, and searching before you ask!
The administrator has disabled public write access.

Workflow calculated fields doesn't work 1 month 3 weeks ago #87767

  • matto98
  • matto98's Avatar
  • Offline
  • Junior Member
  • Posts: 36
  • Karma: 0
Nothing, i thought that the calculated field gets calculated automatically, instead it get calculated only when the record has been saved.
The administrator has disabled public write access.
Time to create page: 0.076 seconds
Powered by Kunena Forum