Hi,
Just experience a fairly rare issue, not used to reporting these things so let me know if you need anything else.
I just attached an email (from Gmail) to a lead - nothing I’ve not done before.
When viewing the lead it fails to render the whole page and outputs this to the log:
Maybe of relevance: recently upgraded to Version 7.11.6 from 7.11.0
PHP 7.1.30-1+ubuntu18.04.1
Thu Jul 11 12:32:32 2019 [1433][1][FATAL] Mysqli_query failed.
Thu Jul 11 12:32:32 2019 [1433][1][FATAL] Error retrieving Lead list: Query Failed: (SELECT meetings.id , meetings.assigned_user_id , meetings.name , meetings.status , ' ' contact_name , ' ' contact_id , meetings.date_modified , meetings.date_entered , meetings.date_end as date_due , jt1.user_name assigned_user_name , jt1.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod, 0 reply_to_status , ' ' contact_name_owner , ' ' contact_name_mod , meetings.parent_id , meetings.parent_type , ' ' filename , meetings.recurring_source , ' ' assigned_user_owner , ' ' assigned_user_mod , meetings.created_by , 'meetings' panel_name, NULL date_end, NULL category_id FROM meetings LEFT JOIN meetings_cstm ON meetings.id = meetings_cstm.id_c LEFT JOIN users jt1 ON meetings.assigned_user_id=jt1.id AND jt1.deleted=0
AND jt1.deleted=0 INNER JOIN meetings_leads ON meetings.id=meetings_leads.meeting_id AND meetings_leads.lead_id='a7f936e0-b48b-feae-2c0d-5c8288103104' AND meetings_leads.deleted=0
where ((meetings.status='Held' OR meetings.status='Not Held')) AND meetings.deleted=0) UNION ALL ( SELECT meetings.id , meetings.assigned_user_id , meetings.name , meetings.status , ' ' contact_name , ' ' contact_id , meetings.date_modified , meetings.date_entered , meetings.date_end as date_due , jt1.user_name assigned_user_name , jt1.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod, 0 reply_to_status , ' ' contact_name_owner , ' ' contact_name_mod , meetings.parent_id , meetings.parent_type , ' ' filename , meetings.recurring_source , ' ' assigned_user_owner , ' ' assigned_user_mod , meetings.created_by , 'oldmeetings' panel_name, NULL date_end, NULL category_id FROM meetings LEFT JOIN meetings_cstm ON meetings.id = meetings_cstm.id_c LEFT JOIN users jt1 ON meetings.assigned_user_id=jt1.id AND jt1.deleted=0
AND jt1.deleted=0 where ( meetings.parent_id = 'a7f936e0-b48b-feae-2c0d-5c8288103104'
AND meetings.parent_type = 'Leads' AND meetings.id NOT IN ( SELECT meeting_id FROM meetings_leads ) AND (meetings.status='Held' OR meetings.status='Not Held')) AND meetings.deleted=0 ) UNION ALL ( SELECT tasks.id , tasks.assigned_user_id , tasks.name , tasks.status , LTRIM(RTRIM(CONCAT(IFNULL(contacts.first_name,''),' ',IFNULL(contacts.last_name,'')))) contact_name , tasks.contact_id , tasks.date_modified , tasks.date_entered , NULL date_due, jt1.user_name assigned_user_name , jt1.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod, 0 reply_to_status , ' ' contact_name_owner , ' ' contact_name_mod , tasks.parent_id , tasks.parent_type , ' ' filename , NULL recurring_source, ' ' assigned_user_owner , ' ' assigned_user_mod , tasks.created_by , 'tasks' panel_name, tasks.date_end , NULL category_id FROM tasks LEFT JOIN contacts contacts ON tasks.contact_id=contacts.id AND contacts.deleted=0
AND contacts.deleted=0 LEFT JOIN users jt1 ON tasks.assigned_user_id=jt1.id AND jt1.deleted=0
AND jt1.deleted=0 INNER JOIN leads tasks_rel ON tasks.parent_id=tasks_rel.id AND tasks_rel.deleted=0
AND tasks.parent_type = 'Leads'
where ( tasks.parent_id='a7f936e0-b48b-feae-2c0d-5c8288103104' AND (tasks.status='Completed' OR tasks.status='Deferred')) AND tasks.deleted=0 ) UNION ALL ( SELECT calls.id , calls.assigned_user_id , calls.name , calls.status , ' ' contact_name , ' ' contact_id , calls.date_modified , calls.date_entered , calls.date_end as date_due , jt1.user_name assigned_user_name , jt1.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod, 0 reply_to_status , ' ' contact_name_owner , ' ' contact_name_mod , calls.parent_id , calls.parent_type , ' ' filename , calls.recurring_source , ' ' assigned_user_owner , ' ' assigned_user_mod , calls.created_by , 'calls' panel_name, NULL date_end, NULL category_id FROM calls LEFT JOIN users jt1 ON calls.assigned_user_id=jt1.id AND jt1.deleted=0
AND jt1.deleted=0 INNER JOIN calls_leads ON calls.id=calls_leads.call_id AND calls_leads.lead_id='a7f936e0-b48b-feae-2c0d-5c8288103104' AND calls_leads.deleted=0
where ((calls.status='Held' OR calls.status='Not Held')) AND calls.deleted=0 ) UNION ALL ( SELECT calls.id , calls.assigned_user_id , calls.name , calls.status , ' ' contact_name , ' ' contact_id , calls.date_modified , calls.date_entered , calls.date_end as date_due , jt1.user_name assigned_user_name , jt1.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod, 0 reply_to_status , ' ' contact_name_owner , ' ' contact_name_mod , calls.parent_id , calls.parent_type , ' ' filename , calls.recurring_source , ' ' assigned_user_owner , ' ' assigned_user_mod , calls.created_by , 'oldcalls' panel_name, NULL date_end, NULL category_id FROM calls LEFT JOIN users jt1 ON calls.assigned_user_id=jt1.id AND jt1.deleted=0
AND jt1.deleted=0 where ( calls.parent_id = 'a7f936e0-b48b-feae-2c0d-5c8288103104'
AND calls.parent_type = 'Leads' AND calls.id NOT IN ( SELECT call_id FROM calls_leads ) AND (calls.status='Held' OR calls.status='Not Held')) AND calls.deleted=0 ) UNION ALL ( SELECT notes.id , notes.assigned_user_id , notes.name , ' ' status , LTRIM(RTRIM(CONCAT(IFNULL(contacts.first_name,''),' ',IFNULL(contacts.last_name,'')))) contact_name , notes.contact_id , notes.date_modified , notes.date_entered , NULL date_due, jt1.user_name assigned_user_name , jt1.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod, 0 reply_to_status , ' ' contact_name_owner , ' ' contact_name_mod , notes.parent_id , notes.parent_type , notes.filename , NULL recurring_source, ' ' assigned_user_owner , ' ' assigned_user_mod , notes.created_by , 'notes' panel_name, NULL date_end, NULL category_id FROM notes LEFT JOIN contacts contacts ON notes.contact_id=contacts.id AND contacts.deleted=0
AND contacts.deleted=0 LEFT JOIN users jt1 ON notes.assigned_user_id=jt1.id AND jt1.deleted=0
AND jt1.deleted=0 INNER JOIN leads notes_rel ON notes.parent_id=notes_rel.id AND notes_rel.deleted=0
AND notes.parent_type = 'Leads'
where ( notes.parent_id='a7f936e0-b48b-feae-2c0d-5c8288103104') AND notes.deleted=0 ) UNION ALL ( SELECT emails.id , emails.assigned_user_id , emails.name , emails.status , ' ' contact_name , ' ' contact_id , emails.date_modified , emails.date_entered , NULL date_due, jt0.user_name assigned_user_name , jt0.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod, emails.reply_to_status , ' ' contact_name_owner , ' ' contact_name_mod , emails.parent_id , emails.parent_type , ' ' filename , NULL recurring_source, ' ' assigned_user_owner , ' ' assigned_user_mod , emails.created_by , 'emails' panel_name, NULL date_end, emails.category_id FROM emails LEFT JOIN users jt0 ON emails.assigned_user_id=jt0.id AND jt0.deleted=0
AND jt0.deleted=0 INNER JOIN emails_beans ON emails.id=emails_beans.email_id AND emails_beans.bean_id='a7f936e0-b48b-feae-2c0d-5c8288103104' AND emails_beans.deleted=0
AND emails_beans.bean_module = 'Leads'
where emails.deleted=0 ) UNION ALL ( SELECT emails.id , emails.assigned_user_id , emails.name , emails.status , ' ' contact_name , ' ' contact_id , emails.date_modified , emails.date_entered , NULL date_due, jt0.user_name assigned_user_name , jt0.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod, emails.reply_to_status , ' ' contact_name_owner , ' ' contact_name_mod , emails.parent_id , emails.parent_type , ' ' filename , NULL recurring_source, ' ' assigned_user_owner , ' ' assigned_user_mod , emails.created_by , 'linkedemails' panel_name, NULL date_end, emails.category_id FROM emails LEFT JOIN users jt0 ON emails.assigned_user_id=jt0.id AND jt0.deleted=0
AND jt0.deleted=0 JOIN (select DISTINCT email_id from emails_email_addr_rel eear
join email_addr_bean_rel eabr on eabr.bean_id ='a7f936e0-b48b-feae-2c0d-5c8288103104' and eabr.bean_module = 'Leads' and
eabr.email_address_id = eear.email_address_id and eabr.deleted=0
where eear.deleted=0 and eear.email_id not in
(select eb.email_id from emails_beans eb where eb.bean_module ='Leads' and eb.bean_id = 'a7f936e0-b48b-feae-2c0d-5c8288103104')
) derivedemails on derivedemails.email_id = emails.id where emails.deleted=0 ) ORDER BY date_entered desc LIMIT 0,10: MySQL error 1054: Unknown column 'tasks.date_end' in 'field list'
Thu Jul 11 12:32:32 2019 [1433][1][FATAL] Exception handling in /var/www/crm/include/MVC/Controller/SugarController.php:400
Thu Jul 11 12:32:32 2019 [1433][1][FATAL] Exception in Controller: Database failure. Please refer to suitecrm.log for details.
Thu Jul 11 12:32:32 2019 [1433][1][FATAL] backtrace:
#0 /var/www/crm/include/database/DBManager.php(353): sugar_die('Database failur...')
#1 /var/www/crm/include/database/DBManager.php(328): DBManager->registerError('Error retrievin...', 'Error retrievin...', true)
#2 /var/www/crm/include/database/MysqliManager.php(179): DBManager->checkError('Error retrievin...', true)
#3 /var/www/crm/include/database/MysqlManager.php(285): MysqliManager->query('(SELECT meeting...', true, 'Error retrievin...')
#4 /var/www/crm/data/SugarBean.php(1286): MysqlManager->limitQuery('(SELECT meeting...', 0, 10, true, 'Error retrievin...')
#5 /var/www/crm/data/SugarBean.php(1017): SugarBean->process_union_list_query(Object(Lead), '(SELECT meeting...', 0, 10, 10, '', Object(aSubPanel), '( SELECT count(...', Array)
#6 /var/www/crm/include/ListView/ListView.php(1151): SugarBean::get_union_related_list(Object(Lead), 'date_entered de...', 'desc', '', 0, -1, 10, '', Object(aSubPanel))
#7 /var/www/crm/include/ListView/ListViewSubPanel.php(142): ListView->processUnionBeans(Object(Lead), Object(aSubPanel), 'history_CELL', false)
#8 /var/www/crm/include/SubPanel/SubPanel.php(220): ListViewSubPanel->process_dynamic_listview('Leads', Object(Lead), Object(aSubPanel), false)
#9 /var/www/crm/include/SubPanel/SubPanelTiles.php(357): SubPanel->ProcessSubPanelListView('include/SubPane...', Array)
#10 /var/www/crm/include/MVC/View/SugarView.php(1191): SubPanelTiles->display()
#11 /var/www/crm/include/MVC/View/SugarView.php(255): SugarView->_displaySubPanels()
#12 /var/www/crm/include/MVC/Controller/SugarController.php(435): SugarView->process()
#13 /var/www/crm/include/MVC/Controller/SugarController.php(375): SugarController->processView()
#14 /var/www/crm/include/MVC/SugarApplication.php(113): SugarController->execute()
#15 /var/www/crm/index.php(52): SugarApplication->execute()
#16 {main}
Just noticed also getting regular : [ERROR] ImapHandler trying to use a non valid resource stream.