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TOPIC: KB Categories-Business Hours

KB Categories-Business Hours 4 months 1 week ago #80254

  • Bantidos
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Hi,
what is the exact usage of KB categories and of Business Hours?
thanks in advance
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KB Categories-Business Hours 4 months 1 week ago #80283

  • pgr
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For business hours see docs.suitecrm.com/admin/administration-p.../advanced-openadmin/

The KB Categories are just a way to group KB articles. So if you create a category "Tutorials" you can group a few knowledge base articles under that label.

both of these are really simple functionalities, they don't have complicated explanations because they don't have much to explain :)

My SuiteCRM In-depth blog.
Thank you for always stating your SuiteCRM version, checking your logs, reading the Docs, and searching before you ask!
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KB Categories-Business Hours 4 months 1 week ago #80286

  • Bantidos
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Thanks a lot
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