I would like to track software support and software bugs and it looks to me as if the case module and bug module would work well together. What I thought is where a receive a support ticket I would create a new CASE for the client.
That I would then like to do is if required like a BUG to the case. I have has a look at the CASE and I don’t seem to be able to do that. I can see Activities, History, Documents and Contacts but not Bugs.
Is this possible and if so who do I switch it on.
Regards
John