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TOPIC: Bug module

Bug module 4 months 1 week ago #80208

  • jsm25
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I would like to track software support and software bugs and it looks to me as if the case module and bug module would work well together. What I thought is where a receive a support ticket I would create a new CASE for the client.

That I would then like to do is if required like a BUG to the case. I have has a look at the CASE and I don't seem to be able to do that. I can see Activities, History, Documents and Contacts but not Bugs.

Is this possible and if so who do I switch it on.

Regards


John
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Bug module 4 months 1 week ago #80263

  • pgr
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Which version are you running?

I do find the Bugs subpanel in the Cases Detail view. You can check it on the live demo (user: will, pass: will)

demo.suiteondemand.com

It is on by default, but if you removed that relationship you can add it back in Admin / Studio / Cases / Relationships, and then the subpanel should automatically be added.

My SuiteCRM In-depth blog.
Thank you for always stating your SuiteCRM version, checking your logs, reading the Docs, and searching before you ask!
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