Error when trying to create a PDF Template

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1

HI,

New to Suite CRM, I am getting the below error when trying to create a PDF Template. Is it possible for anyone to assist in solving this error?

Fatal error: Uncaught Error: Class name must be a valid object or a string in /home/ehportal/public_html/crm/modules/AOS_PDF_Templates/views/view.edit.php:105 Stack trace: #0 /home/ehportal/public_html/crm/modules/AOS_PDF_Templates/views/view.edit.php(32): AOS_PDF_TemplatesViewEdit->setFields() #1 /home/ehportal/public_html/crm/include/MVC/View/SugarView.php(211): AOS_PDF_TemplatesViewEdit->display() #2 /home/ehportal/public_html/crm/include/MVC/Controller/SugarController.php(435): SugarView->process() #3 /home/ehportal/public_html/crm/include/MVC/Controller/SugarController.php(375): SugarController->processView() #4 /home/ehportal/public_html/crm/include/MVC/SugarApplication.php(113): SugarController->execute() #5 /home/ehportal/public_html/crm/index.php(52): SugarApplication->execute() #6 {main} thrown in /home/ehportal/public_html/crm/modules/AOS_PDF_Templates/views/view.edit.php on line 105

Please see line 105 in the view.edit.php

$relate_module = new $relate_module_name();

Thank you in advance.

Kind Regards

2

Hi, welcome.

What is your version of SuiteCRM?

And PHP?

3

Hi

Thank you for your response.

I am using SuiteCRM Version: 7.10.12
Sugar Version 6.5.25 (Build 344)

PHP version: php7.3.3

Thanks

4

Can you please tell me which module you are creating the Template for, and which variable is actually causing the problem?

I think it is some variable from a related module. If you can try removing a few variables, see if it works, until you figure out exactly which one is breaking the template.

5

I have exactly same error with suitecrm version 7.11.3, php 7.2.15, Apache2 2.4.29, serveur Ubuntu 18.04.1

All work correcty until a few days ago.

I have already created template for Invoices and Quotes.

If I would like edit these, I have also blank page. But if I edit fields one per one, all work correctly.

Thanks for your help

6

Same error is there fix ?

Version 7.11.6

Sugar Version 6.5.25 (Build 344)

Fatal error: Uncaught Error: Class name must be a valid object or a string in /home/clients/c04e971e73295380f107cb85fa890da2/web/crm.ndlab.fr/modules/AOS_PDF_Templates/views/view.edit.php:103 Stack trace: #0 /home/clients/c04e971e73295380f107cb85fa890da2/web/crm.ndlab.fr/modules/AOS_PDF_Templates/views/view.edit.php(27): AOS_PDF_TemplatesViewEdit->setFields() #1 /home/clients/c04e971e73295380f107cb85fa890da2/web/crm.ndlab.fr/include/MVC/View/SugarView.php(226): AOS_PDF_TemplatesViewEdit->display() #2 /home/clients/c04e971e73295380f107cb85fa890da2/web/crm.ndlab.fr/include/MVC/Controller/SugarController.php(435): SugarView->process() #3 /home/clients/c04e971e73295380f107cb85fa890da2/web/crm.ndlab.fr/include/MVC/Controller/SugarController.php(375): SugarController->processView() #4 /home/clients/c04e971e73295380f107cb85fa890da2/web/crm.ndlab.fr/include/MVC/SugarApplication.php(113): SugarController->execute() #5 /home/clients/c04e971e73295380f107cb85fa890da2/web/crm.ndlab.fr/index.php(52): SugarApplication->execute() #6 {mai in /home/clients/c04e971e73295380f107cb85fa890da2/web/crm.ndlab.fr/modules/AOS_PDF_Templates/views/view.edit.php on line 103

7

Anyone here to help on this ?

Thanks,

8

Hi,

Unfortunately no. I did a reinstall of the crm. Dropped to version 7.10.18. No issues since.

Kind Regards

9

Is there an open Issue for this on Github? Which one?

If there isn’t, it’s never going to be fixed…