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TOPIC: Unable to create new Users on suitcrm 7.11.2

Unable to create new Users on suitcrm 7.11.2 2 months 1 week ago #79076

  • markkhan
  • markkhan's Avatar
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Hi All,

We are facing a weird issue, when we create a new user on CRM some how there is not value being stored under password in database. The user is created successfully but it never allow the user to login.

Can you guys please help.

CRM version 7.11.2
The administrator has disabled public write access.

Unable to create new Users on suitcrm 7.11.2 2 months 1 week ago #79083

  • urdhvatech
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Hello,

Please check suitecrm.log and apache error log. and also check do you have a compatible version of PHP and SuiteCRM?

docs.suitecrm.com/admin/compatibility-matrix/
Thanks & Regards,
Team Urdhva Tech
Web : www.urdhva-tech.com
Skype : urdhvatech

- Official code partner
- Official Integration partner
The administrator has disabled public write access.

Unable to create new Users on suitcrm 7.11.2 2 months 1 week ago #79105

  • fozan
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Hi there,
Apache logs are written below :

////////////////////////////////////////////////////////////////////

[Fri Mar 15 09:40:02.753632 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: UserPreference::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:06.940703 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:08.836036 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:09.650877 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:10.350167 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:11.394534 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:12.103688 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:13.074334 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:14.067337 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:14.772247 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:15.841292 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:16.431546 2019] [php7:notice] [pid 24860] [client 185.228.92.3:55085] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&o...76-90f7-5c8aad59a183
[Fri Mar 15 09:40:19.922776 2019] [php7:notice] [pid 19401] [client 185.228.92.3:55092] PHP Notice: Undefined property: User::$cti_ext_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 343, referer: sales.bpsna.com/index.php?module=Users&action=index
[Fri Mar 15 09:40:19.922929 2019] [php7:notice] [pid 19401] [client 185.228.92.3:55092] PHP Notice: Undefined property: User::$cti_inbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 344, referer: sales.bpsna.com/index.php?module=Users&action=index
[Fri Mar 15 09:40:19.922988 2019] [php7:notice] [pid 19401] [client 185.228.92.3:55092] PHP Notice: Undefined property: User::$cti_outbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 345, referer: sales.bpsna.com/index.php?module=Users&action=index
[Fri Mar 15 09:40:27.450401 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55094] PHP Notice: Undefined index: NotificationPlugin_LastValidation in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 102, referer: sales.bpsna.com/index.php?module=Users&action=index
[Fri Mar 15 09:40:27.450466 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55094] PHP Notice: Undefined index: NotificationPlugin_LastValidationMsg in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 103, referer: sales.bpsna.com/index.php?module=Users&action=index
[Fri Mar 15 09:40:27.450487 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55094] PHP Notice: Undefined index: NotificationPlugin_ModuleEnabled in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 104, referer: sales.bpsna.com/index.php?module=Users&action=index
[Fri Mar 15 09:40:27.450525 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55094] PHP Notice: Undefined index: NotificationPlugin_NextValidationDate in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 106, referer: sales.bpsna.com/index.php?module=Users&action=index
[Fri Mar 15 09:40:27.450544 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55094] PHP Notice: Undefined index: NotificationPlugin_LicenseKey in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 107, referer: sales.bpsna.com/index.php?module=Users&action=index
[Fri Mar 15 09:40:30.247608 2019] [autoindex:error] [pid 24468] [client 185.228.92.3:55094] AH01276: Cannot serve directory /var/www/html/custom/include/images/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:40:30.759229 2019] [php7:notice] [pid 25028] [client 185.228.92.3:55099] PHP Notice: Undefined property: User::$cti_ext_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 343, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:40:30.759286 2019] [php7:notice] [pid 25028] [client 185.228.92.3:55099] PHP Notice: Undefined property: User::$cti_inbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 344, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:40:30.759301 2019] [php7:notice] [pid 25028] [client 185.228.92.3:55099] PHP Notice: Undefined property: User::$cti_outbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 345, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:11.772134 2019] [php7:notice] [pid 19401] [client 100.38.146.10:55343] PHP Notice: Undefined index: NotificationPlugin_LastValidation in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 102, referer: sales.bpsna.com/index.php?action=ajaxui
[Fri Mar 15 09:41:11.772289 2019] [php7:notice] [pid 19401] [client 100.38.146.10:55343] PHP Notice: Undefined index: NotificationPlugin_LastValidationMsg in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 103, referer: sales.bpsna.com/index.php?action=ajaxui
[Fri Mar 15 09:41:11.772471 2019] [php7:notice] [pid 19401] [client 100.38.146.10:55343] PHP Notice: Undefined index: NotificationPlugin_ModuleEnabled in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 104, referer: sales.bpsna.com/index.php?action=ajaxui
[Fri Mar 15 09:41:11.772562 2019] [php7:notice] [pid 19401] [client 100.38.146.10:55343] PHP Notice: Undefined index: NotificationPlugin_NextValidationDate in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 106, referer: sales.bpsna.com/index.php?action=ajaxui
[Fri Mar 15 09:41:11.772626 2019] [php7:notice] [pid 19401] [client 100.38.146.10:55343] PHP Notice: Undefined index: NotificationPlugin_LicenseKey in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 107, referer: sales.bpsna.com/index.php?action=ajaxui
[Fri Mar 15 09:41:51.832714 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined property: User::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.028147 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_LastValidation in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 102, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.028204 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_LastValidationMsg in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 103, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.028219 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_ModuleEnabled in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 104, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.028244 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_NextValidationDate in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 106, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.028258 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_LicenseKey in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 107, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.320028 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined property: UserPreference::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.455119 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_LastValidation in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 102, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.455183 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_LastValidationMsg in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 103, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.455198 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_ModuleEnabled in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 104, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.455229 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_NextValidationDate in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 106, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:52.455243 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_LicenseKey in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 107, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:53.943331 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:54.301691 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_LastValidation in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 102, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:54.301814 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_LastValidationMsg in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 103, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:54.301895 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_ModuleEnabled in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 104, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:54.302074 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_NextValidationDate in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 106, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:54.302298 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined index: NotificationPlugin_LicenseKey in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 107, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:54.315847 2019] [php7:notice] [pid 25029] [client 185.228.92.3:55146] PHP Notice: Undefined property: EmailAddress::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&a...rn_action=DetailView
[Fri Mar 15 09:41:58.083471 2019] [php7:notice] [pid 19401] [client 185.228.92.3:55152] PHP Notice: Undefined property: User::$cti_ext_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 343, referer: sales.bpsna.com/index.php?module=Users&a...90-f9e9-5c8bab43127a
[Fri Mar 15 09:41:58.083525 2019] [php7:notice] [pid 19401] [client 185.228.92.3:55152] PHP Notice: Undefined property: User::$cti_inbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 344, referer: sales.bpsna.com/index.php?module=Users&a...90-f9e9-5c8bab43127a
[Fri Mar 15 09:41:58.083539 2019] [php7:notice] [pid 19401] [client 185.228.92.3:55152] PHP Notice: Undefined property: User::$cti_outbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 345, referer: sales.bpsna.com/index.php?module=Users&a...90-f9e9-5c8bab43127a
[Fri Mar 15 09:42:00.084984 2019] [php7:notice] [pid 20677] [client 185.228.92.3:55153] PHP Notice: Undefined property: User::$cti_ext_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 343, referer: sales.bpsna.com/index.php?module=Securit...tiSelect&create=true
[Fri Mar 15 09:42:00.085040 2019] [php7:notice] [pid 20677] [client 185.228.92.3:55153] PHP Notice: Undefined property: User::$cti_inbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 344, referer: sales.bpsna.com/index.php?module=Securit...tiSelect&create=true
[Fri Mar 15 09:42:00.085065 2019] [php7:notice] [pid 20677] [client 185.228.92.3:55153] PHP Notice: Undefined property: User::$cti_outbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 345, referer: sales.bpsna.com/index.php?module=Securit...tiSelect&create=true
[Fri Mar 15 09:42:48.911564 2019] [php7:notice] [pid 19405] [client 185.228.92.3:55214] PHP Notice: Undefined property: User::$cti_ext_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 343, referer: sales.bpsna.com/index.php?module=Users&a...90-f9e9-5c8bab43127a
[Fri Mar 15 09:42:48.911621 2019] [php7:notice] [pid 19405] [client 185.228.92.3:55214] PHP Notice: Undefined property: User::$cti_inbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 344, referer: sales.bpsna.com/index.php?module=Users&a...90-f9e9-5c8bab43127a
[Fri Mar 15 09:42:48.911636 2019] [php7:notice] [pid 19405] [client 185.228.92.3:55214] PHP Notice: Undefined property: User::$cti_outbound_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 345, referer: sales.bpsna.com/index.php?module=Users&a...90-f9e9-5c8bab43127a
[Fri Mar 15 09:43:12.838135 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55230] PHP Notice: Undefined property: UserPreference::$is_save in /var/www/html/custom/modules/setupCNLogic.php on line 19, referer: sales.bpsna.com/index.php?module=Users&action=Login
[Fri Mar 15 09:43:13.178525 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55230] PHP Notice: Undefined index: NotificationPlugin_LastValidation in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 102, referer: sales.bpsna.com/index.php?module=Users&action=Login
[Fri Mar 15 09:43:13.178586 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55230] PHP Notice: Undefined index: NotificationPlugin_LastValidationMsg in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 103, referer: sales.bpsna.com/index.php?module=Users&action=Login
[Fri Mar 15 09:43:13.178600 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55230] PHP Notice: Undefined index: NotificationPlugin_ModuleEnabled in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 104, referer: sales.bpsna.com/index.php?module=Users&action=Login
[Fri Mar 15 09:43:13.178630 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55230] PHP Notice: Undefined index: NotificationPlugin_NextValidationDate in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 106, referer: sales.bpsna.com/index.php?module=Users&action=Login
[Fri Mar 15 09:43:13.178643 2019] [php7:notice] [pid 24468] [client 185.228.92.3:55230] PHP Notice: Undefined index: NotificationPlugin_LicenseKey in /var/www/html/custom/biz_DN/classes/Notificationutils.php on line 107, referer: sales.bpsna.com/index.php?module=Users&action=Login
[Fri Mar 15 09:43:36.270188 2019] [php7:notice] [pid 19403] [client 185.228.92.3:55287] PHP Notice: Undefined property: User::$cti_ext_c in /var/www/html/modules/PhoneCalls/PhoneCall.php on line 343, referer: sales.bpsna.com/index.php?module=Home&action=index
////////////////////////////////////////////////////////////////////////



Here are the suitecrm logs:

/////////////////////////////////////////////////////////////////////////

Thu Mar 14 14:19:40 2019 [45043][1][FATAL] log call at: modules/EmailMan/tpls/config.tpl:457 - styleChecked is not set
Thu Mar 14 14:20:32 2019 [52422][1][FATAL] Email address save error
Thu Mar 14 14:20:38 2019 [52304][-none-][FATAL] SECURITY: User authentication for test failed
Thu Mar 14 14:20:39 2019 [52304][-none-][FATAL] FAILED LOGIN:attempts[1], ip[185.228.92.3], username[test]
Thu Mar 14 14:20:43 2019 [52438][-none-][FATAL] SECURITY: User authentication for test failed
Thu Mar 14 14:20:44 2019 [52438][-none-][FATAL] FAILED LOGIN:attempts[1], ip[185.228.92.3], username[test]
Thu Mar 14 14:21:54 2019 [52373][-none-][FATAL] SECURITY: User authentication for Dolph failed
Thu Mar 14 14:21:54 2019 [52373][-none-][FATAL] FAILED LOGIN:attempts[1], ip[74.89.12.225], username[Dolph]
Thu Mar 14 14:24:27 2019 [52373][-none-][FATAL] SECURITY: User authentication for Dolph failed
Thu Mar 14 14:24:27 2019 [52373][-none-][FATAL] FAILED LOGIN:attempts[1], ip[74.89.12.225], username[Dolph]
Thu Mar 14 14:26:34 2019 [52522][-none-][FATAL] SECURITY: User authentication for test failed
Thu Mar 14 14:26:35 2019 [52522][-none-][FATAL] FAILED LOGIN:attempts[1], ip[185.228.92.3], username[test]
Thu Mar 14 14:38:02 2019 [52827][1][FATAL] Email address save error
Thu Mar 14 14:38:31 2019 [52442][-none-][FATAL] SECURITY: User authentication for lucas failed
Thu Mar 14 14:38:31 2019 [52442][-none-][FATAL] FAILED LOGIN:attempts[1], ip[39.37.145.13], username[lucas]
Thu Mar 14 14:38:45 2019 [52525][-none-][FATAL] SECURITY: User authentication for lucas failed
Thu Mar 14 14:38:46 2019 [52525][-none-][FATAL] FAILED LOGIN:attempts[1], ip[39.37.145.13], username[lucas]
Thu Mar 14 15:38:23 2019 [56044][1][FATAL] ZIP Error(28): Status(0)
Thu Mar 14 15:38:23 2019 [56044][1][FATAL] ZIP Error(0): Status(0)
Thu Mar 14 16:08:02 2019 [60411][1][FATAL] Email address save error
Thu Mar 14 16:08:50 2019 [60218][-none-][FATAL] SECURITY: User authentication for nicole failed
Thu Mar 14 16:08:50 2019 [60218][-none-][FATAL] FAILED LOGIN:attempts[1], ip[39.37.145.13], username[nicole]
Thu Mar 14 16:19:22 2019 [61233][1][FATAL] Email address save error
Thu Mar 14 16:21:34 2019 [61256][1][FATAL] Exception handling in /var/www/html/include/MVC/Controller/SugarController.php:402
Thu Mar 14 16:21:34 2019 [61256][1][FATAL] Exception in Controller: Failed to parse Host URL 'http://'
Thu Mar 14 16:21:34 2019 [61256][1][FATAL] backtrace:
#0 /var/www/html/lib/Search/ElasticSearch/ElasticSearchClientBuilder.php(177): SuiteCRM\Search\ElasticSearch\ElasticSearchClientBuilder::sanitizeHost(Array)
#1 /var/www/html/lib/Search/ElasticSearch/ElasticSearchClientBuilder.php(63): SuiteCRM\Search\ElasticSearch\ElasticSearchClientBuilder::loadFromSugarConfig()
#2 /var/www/html/lib/Search/ElasticSearch/ElasticSearchIndexer.php(86): SuiteCRM\Search\ElasticSearch\ElasticSearchClientBuilder::getClient()
#3 /var/www/html/lib/Search/ElasticSearch/ElasticSearchIndexer.php(576): SuiteCRM\Search\ElasticSearch\ElasticSearchIndexer->__construct()
#4 /var/www/html/modules/Administration/repairDatabase.php(100): SuiteCRM\Search\ElasticSearch\ElasticSearchIndexer::repairElasticsearchIndex()
#5 /var/www/html/include/MVC/View/SugarView.php(832): include_once('/var/www/html/m...')
#6 /var/www/html/include/MVC/View/views/view.classic.php(75): SugarView->includeClassicFile('modules/Adminis...')
#7 /var/www/html/include/MVC/View/SugarView.php(226): ViewClassic->display()
#8 /var/www/html/include/MVC/Controller/SugarController.php(432): SugarView->process()
#9 /var/www/html/include/MVC/Controller/SugarController.php(375): SugarController->processView()
#10 /var/www/html/include/MVC/SugarApplication.php(109): SugarController->execute()
#11 /var/www/html/index.php(52): SugarApplication->execute()
#12 {main}
Thu Mar 14 16:24:31 2019 [61239][1][FATAL] Mysqli_query failed.
Thu Mar 14 16:24:31 2019 [61239][1][FATAL] Query Failed: UPDATE email_addresses
SET
email_address = 'This email address is being protected from spambots. You need JavaScript enabled to view it.',
email_address_caps = 'This email address is being protected from spambots. You need JavaScript enabled to view it.'
WHERE
id = ''ef58703e-f239-11e7-badc-5c8ac5304b9b'' AND
deleted = 0: MySQL error 1064: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'ef58703e-f239-11e7-badc-5c8ac5304b9b'' AND
deleted = 0' at line 6
Thu Mar 14 17:11:35 2019 [62946][1][FATAL] Email address save error
Thu Mar 14 17:51:57 2019 [62957][-none-][FATAL] FAILED LOGIN:attempts[1], ip[74.89.12.225], username[dolph]
Fri Mar 15 01:24:30 2019 [10166][1][FATAL] Job runs too frequently, throttled to protect the system.
Fri Mar 15 08:39:31 2019 [19405][1][FATAL] Email address save error
Fri Mar 15 08:39:31 2019 [19405][1][FATAL] error loading relationship project_resource
Fri Mar 15 08:39:31 2019 [19405][1][FATAL] error loading relationship am_projecttemplates_resources
Fri Mar 15 08:40:03 2019 [24860][1][FATAL] Email address save error
Fri Mar 15 08:40:04 2019 [24860][1][FATAL] error loading relationship project_resource
Fri Mar 15 08:40:04 2019 [24860][1][FATAL] error loading relationship am_projecttemplates_resources
Fri Mar 15 08:41:52 2019 [25029][1][FATAL] Email address save error
Fri Mar 15 08:43:12 2019 [24468][-none-][FATAL] SECURITY: User authentication for lucas failed
Fri Mar 15 08:43:13 2019 [24468][-none-][FATAL] FAILED LOGIN:attempts[1], ip[185.228.92.3], username[lucas]
/////////////////////////////////////////////////////////////////////////////////////////////

I checked the php version it is " 7.1 " which seems to be completely compatible with it.
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Unable to create new Users on suitcrm 7.11.2 2 months 1 week ago #79108

  • ashish@outrightcrm.com
  • ashish@outrightcrm.com's Avatar
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  • CTO at outright Systems
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Try this way..

1) go to admin
2) go to password managment
3) Disable system generated password setting.

Now create password on same time you create users.
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Time to create page: 0.067 seconds
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