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TOPIC: Not able to get Schedulers to work "on time"

Not able to get Schedulers to work "on time" 2 days 10 hours ago #71733

  • jlabuelo
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Hello all

We are using SuiteCRM 7.9.8 but we have a problem with a custom Scheduler job we have created.
We would like to get it executed every 30 mins from 9:00 AM to 18:30 PM from Mondays to Fridays, however when we set up this configuration in the Scheduler, it does not work. (Please see image1 attached).



We are able to get t to work when we click in the option "Executed if Missed", however this executes the job every minute (as it is configure in the Ubuntu Cron) (See image2 attached).



How can we get the Scheduler to work as we have planned in its configuration?




Thanks a lot
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Not able to get Schedulers to work "on time" 2 days 4 hours ago #71735

  • pgr
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I think you need a clean-up of your database. You have too many records of previous execution, this is probably causing any queries to that label to fail.

You said the job "doesn't work", but if you can specify what exactly happens (nothing? an error?) it would be better.

Please include anything relevant from both your logs:

suitecrm.log
php_errors.log

Also, try running the first query in this post:

pgorod.github.io/Database-tables-size/

This will make it evident if the tables are overgrown, then we can work on the clean-up.
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