Email trouble

Hi,
I tried to get the email module to work and failed to do so. I used the same setup as in Thunderbird where it works perfectly. And why attachment.can’t be donne on this forum ?
Thank you for your help.
The error message :

Erreur emailing :SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
3: Connection: opening to ssl://share15.arvixe.com:465, timeout=300, options=array (
)
3: Connection failed. Error #2: stream_socket_client(): php_network_getaddresses: getaddrinfo failed: Name or service not known [/home2/zicrob/public_html/scrm/include/phpmailer/class.smtp.php line 298]
3: Connection failed. Error #2: stream_socket_client(): unable to connect to ssl://share15.arvixe.com:465 (php_network_getaddresses: getaddrinfo failed: Name or service not known) [/home2/zicrob/public_html/scrm/include/phpmailer/class.smtp.php line 298]
1: SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)
3: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

It’s acting like it doesn’t know the server, like you have some DNS configuration problem.

Or maybe it can reach the server, but it’s not an SSL-connection server, so it acts like no appropriate server is there.

Check your DNS resolution, and check the SMTP security settings you’re selecting.

It’s the exact same data than the client that I use everyday …

If this is on 7.10, when you click to “Send test email” you should have a message box after the SMTP error with an option to display a “Full SMTP log”. There could be valuable clues there.

Yes, it is there below.