Error in Import after upgrading to SuiteCRM 7.8.12

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Dear Experts,

I have upgraded to SuiteCRM 7.8.12 and then getting this error while importing records in Account module.


NOTICE: [8] Uninitialized string offset: 0 on line 156 in file /var/www/html/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File.php
NOTICE: [8] Uninitialized string offset: 1 on line 157 in file /var/www/html/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File.php
NOTICE: [8] Uninitialized string offset: 2 on line 158 in file /var/www/html/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File.php
NOTICE: [8] Uninitialized string offset: 3 on line 159 in file /var/www/html/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File.php
NOTICE: [8] Uninitialized string offset: 0 on line 156 in file /var/www/html/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File.php
NOTICE: [8] Uninitialized string offset: 1 on line 157 in file /var/www/html/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File.php
NOTICE: [8] Uninitialized string offset: 2 on line 158 in file /var/www/html/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File.php
NOTICE: [8] Uninitialized string offset: 3 on line 159 in file /var/www/html/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File.php
NOTICE: [8] Uninitialized string offset: 0 on line 156 in file /var/www/html/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File.php
NOTICE: [8] Uninitialized string offset: 1 on line 157 in file ..........................

And then import in not working.

Can you please help me o find out the solution?

Thanks in advance,
Prafull

2

I suspect that AOD is causing the issue. Have you tried switching it off via the Admin Panel and re-importing.

Let us know how you get on.

1 Like
3

Thank you very much, sir.

It is working :slight_smile:

4

Hi hello, I have the same problem and already disable and enable again and it is not solved. You can tell me if you imported it again as you did. Thank you

5

This seems to be a known issue
https://github.com/salesagility/SuiteCRM/issues/5198

but it would be nice to determine exactly why it happens. Can any of you debug this?

1 Like
6

Thank you very much, it helped me a lot and I solved it by deactivating the ODA with the following steps:

1.- Enter Administration
2.-E Advanced OpenAdmin section select AOD Settings
3.- Disable the box
4.- Save