SuietASSURED Banner

Welcome, Guest
Username: Password: Remember me

TOPIC: logo

logo 2 months 6 days ago #57993

  • tombaumgratz
  • tombaumgratz's Avatar
  • Offline
  • New Member
  • Posts: 7
  • Karma: 0
We are trying to upload our new logo in SuiteCrm 7.6.6. We have verified and tried using a jpeg and png file but continue to get an error that we are not using the correct file format.

Any help would be appreciated...

Thanks, Tom
The administrator has disabled public write access.

logo 2 months 5 days ago #58019

  • pgr
  • pgr's Avatar
  • Offline
  • Administrator
  • Posts: 4680
  • Thank you received: 751
  • Karma: 184
That's a very old version, it's like 50 versions ago. Tons of bugs have been fixed meanwhile (and more worrying, you're missing tons of security fixes).

The logo is tricky to get right. It's not just the extension, whether it's .png or.jpg, it's also picky about which format you have inside the extension (compression, image size, etc).

I once had to start with an image that I knew worked there and paint on top of it, to make sure I was working with an accepted format.

Good luck
The administrator has disabled public write access.
Time to create page: 0.073 seconds
Powered by Kunena Forum