Autosearch?

Is there a config-setting that would automatically display content from each module without having first to “Perform a search using the search form above”?

I don’t understand your question, of course content shows without searching first.

Can you tell us exactly what steps you’re taking, and perhaps give us some screenshots?

And also maybe try the same thing on the live demo, to see if it behaves like your system:

demo.suiteondemand.com

Hi,

Sorry for a unclear question. The demo shows exactly what i am lookingn for…

If you go to the Accounts-module from the main menu (Sales->Account), you get a list of 20 accounts. In my setup this list is empty, and I have to perform a search first before i get a list of accounts…

Ok, that looks like a malfunction in your system. It’s not a setting.

Maybe you can look in your logs for any clues. Or check your browser’s developer console for any errors, or try a different browser, or a different SuiteCRM user.

Sorry for my late reply. Unfortunately I can’t find anything in the logs… I’ll try with creating a fresh install, and then i’ll diff the both setups. That should probably find what is wrong. Creating a new user did not help, so the problem has most likey to do with something messed up in the db…

Normally it’s not DB corruption, it’s permissions issues in Linux. I would check those if I were you.

Can you please post the results of this command, given from your SuiteCRM root folder:


ls -al

This will give me a quick glance of your settings.

Do you know which user your web server is running under?

It’s apache that is running the process as www-data.

total 23M
drwxr-xr-x  20 www-data www-data 4.0K Sep 21 14:45 .
drwxr-xr-x  22 sugar    sugar    4.0K Aug 29 11:02 ..
-rwxr-xr-x   1 www-data www-data 1.7K Nov 29  2016 .htaccess
-rwxr-xr-x   1 www-data www-data 2.8K Nov 15  2016 HandleAjaxCall.php
-rwxr-xr-x   1 www-data www-data  34K Nov 15  2016 LICENSE.txt
drwxr-xr-x   3 www-data www-data 4.0K Nov 15  2016 ModuleInstall
-rw-r--r--   1 www-data www-data 2.6K Jul 31 19:02 README.md
-rwxr-xr-x   1 www-data www-data 5.3K Nov 15  2016 SugarSecurity.php
-rwxr-xr-x   1 www-data www-data 5.8K Nov 15  2016 TreeData.php
drwxr-xr-x   2 www-data www-data 4.0K Nov 15  2016 XTemplate
drwxr-xr-x   8 www-data www-data 4.0K Nov 15  2016 Zend
drwxrwxr-x  13 www-data www-data 4.0K Mar 22  2017 cache
-rwxr-xr-x   1 www-data www-data    0 Dec  8  2016 call-links.patch
-rwxr-xr-x   1 www-data www-data 3.6K Nov 15  2016 campaign_tracker.php
-rwxr-xr-x   1 www-data www-data  11K Sep 19 10:17 config.php
-rwxrwxr-x   1 www-data www-data 2.3K Sep 19 10:33 config_override.php
-rwxr-xr-x   1 www-data www-data 5.0K Jul 31 19:02 cron.php
-rwxr-xr-x   1 www-data www-data 2.4K Nov 15  2016 crossdomain.xml
drwxrwxr-x  10 www-data www-data 4.0K Aug 14 14:28 custom
drwxrwxr-x   3 www-data www-data 4.0K Feb  9  2017 data
-rwxr-xr-x   1 www-data www-data 2.4K Nov 15  2016 dictionary.php
-rwxr-xr-x   1 www-data www-data  13K Jul 31 19:02 download.php
-rwxr-xr-x   1 www-data www-data 2.4K Nov 15  2016 emailmandelivery.php
-rwxr-xr-x   1 www-data www-data 4.8K Nov 15  2016 export.php
-rwxr-xr-x   1 www-data www-data 945K Nov 15  2016 files.md5
-rwxr-xr-x   1 www-data www-data 2.4K Nov 15  2016 ical_server.php
drwxr-xr-x  56 www-data www-data 4.0K Dec 31  2016 include
-rwxr-xr-x   1 www-data www-data 2.4K Nov 15  2016 index.php
drwxr-xr-x   6 www-data www-data 4.0K Sep 19 10:18 install
-rwxr-xr-x   1 www-data www-data  20K Nov 29  2016 install.log
-rwxr-xr-x   1 www-data www-data  32K Jul 31 19:02 install.php
-rwxr-xr-x   1 www-data www-data  14K Nov 15  2016 json_server.php
drwxr-xr-x   3 www-data www-data 4.0K Nov 15  2016 jssource
-rwxr-xr-x   1 www-data www-data 2.3K Nov 15  2016 log_file_restricted.html
drwxr-xr-x   2 www-data www-data 4.0K Sep 21 14:34 logs
-rwxr-xr-x   1 www-data www-data 2.4K Nov 15  2016 maintenance.php
-rwxr-xr-x   1 www-data www-data  898 Nov 24  2016 manifest.php
drwxr-xr-x   2 www-data www-data 4.0K Nov 15  2016 metadata
drwxrwxr-x 112 www-data www-data 4.0K Nov 16  2016 modules
-rwxr-xr-x   1 www-data www-data 2.9K Nov 15  2016 pdf.php
-rw-r--r--   1 www-data www-data  306 Jul 31 19:02 php_version.php
drwxr-sr-x   2 www-data www-data 4.0K Nov 21  2016 public
-rwxr-xr-x   1 www-data www-data   73 Nov 15  2016 robots.txt
-rwxr-xr-x   1 www-data www-data 3.6K Nov 15  2016 run_job.php
drwxr-xr-x  11 www-data www-data 4.0K Nov 15  2016 service
drwxr-xr-x   2 www-data www-data 1.2M Sep 21 14:45 session
drwxr-xr-x   2 www-data www-data 4.0K Nov 15  2016 soap
-rwxr-xr-x   1 www-data www-data 4.0K Nov 15  2016 soap.php
-rwxr-xr-x   1 www-data www-data  154 Nov 15  2016 sugar_version.json
-rwxr-xr-x   1 www-data www-data 2.3K Nov 15  2016 sugar_version.php
-rwxr-xr-x   1 www-data www-data 122K Nov 14  2016 sugarcrm.log
-rwxr-xr-x   1 www-data www-data  168 Jul 31 19:02 suitecrm_version.php
drwxrwxr-x   6 www-data www-data 4.0K Nov 16  2016 themes
-rwxr-xr-x   1 www-data www-data  20M Jul 31 19:06 upgradeWizard.log
drwxrwxr-x   3 www-data www-data 4.0K Jul 31 19:02 upload
-rwxr-xr-x   1 www-data www-data 3.0K Nov 15  2016 vCard.php
-rwxr-xr-x   1 www-data www-data 2.7K Nov 15  2016 vcal_server.php

The permissions look right at first glance…

This is basic question, but have you tried a few repairs from Admin / Repair?

  • quick repair and rebuild
  • rebuild relationships
  • anything mentioning caches and javascript and minified files

Yes, i rebuilt everything that could be done via the UI. I am btw running 7.8.5, and i’m going to stick to this version because the new UI is just horrible :frowning:

Here is a screenshot attached of what i get on every module: Empty page instead of records… I still have not figured out why this happens :frowning:

That looks like theme Suite7. Can you try with theme SuiteR?

I have two installs with 7.8.6. The first has this problem, the second works as expected. So i don’t think that it has to do with the theme.

I’m just diagnosing. If the theme change fixes the problem, that covers a certain area of files that could be broken/corrupted/badly customized. It also works around a lot of caching issues.

Just in case anyone needs it… In SugarCRM this behavior is directed by option save_query from config.php.

  • If save_query = populate_only then you get that message.
  • If save_query = all then you get the list.
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