missing admin reset user password button.

Hi,

We have just upgraded from 7.7.9 tp 7.8.3, a user asked me to send him its credentials so I went to admin > users management and opened the user page.
in my mind there was a reset password button when expanding the action button but now there is only Edit, Reset users preferences and Reset home page.

note: Enable System-Generated Passwords Feature is enabled.

Am I right saying that this option was there in previous versions but is not present anymore ?

as a workaround i asked him to use the forget password link on login page and told him its username.

Regards,
BM.

up :silly:

@boombata

We also had this problem and was able to resolve the issue.

Is your domain using ssl (https)? If yes, make sure that in your config.php the ā€œsite_urlā€ reflects https also.

Ex. ā€˜site_urlā€™ => ā€˜https://domain.crm.com.au:443ā€™

After that, re-enable the ā€œEnable System-Generated Passwords Featureā€ from the Password Management.

Then finally do a ā€œQuick Repair and Rebuildā€.

This fixed the issue from our end, hopefully it also does for you.

Thank you.

Regards,
Harold

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Thank you, yes using https, Iā€™ll give a try.

Regards,

@boombata

Have you tried the steps and can you confirm that it worked for you?

I had this issue on version 7.10.5

haroldadalia your solution worked perfectly, for my scenario all I did was add the port number 443, I has already included the htttps:// prefix, which I understand may not be necessary.

Many Thanks

Luke

1 Like