Menu
Welcome, Guest
Username: Password: Remember me

TOPIC: Show Full Names not working

Show Full Names not working 2 years 6 months ago #43217

  • danieldias51
  • danieldias51's Avatar
  • Offline
  • New Member
  • Posts: 5
  • Karma: 0
Hey,

I want to show the username of users instead of their full name.

I found an option "Show Full Names" on "System Settings" but doesn't matter If the option is selected or not, I don't notice any difference.

Does anyone know why this option "Show Full Names" don't work?

Best Regards,
Daniel Dias
The administrator has disabled public write access.

Show Full Names not working 2 months 1 week ago #85818

  • gwsimon
  • gwsimon's Avatar
  • Offline
  • New Member
  • Posts: 5
  • Karma: 0
I just recently upgraded our old SugarCRM installation to version 7.10.14 SuiteCRM.

One user came to me the other day and wanted to see the Full Name versus the user-id so I assisted him in finding the setting on the User Profile -> Advanced tab. We checked the 'Show Full Names' checkbox. Today he noticed it was unchecked again because it flipped back to user-ids.

I have read that it only is applicable to new users but I did verify the 'Show Full Names' on the Admin -> System Settings was also checked.

Has anyone seen the User Profile box being unchecked and, if so, what could be causing this besides user interaction?
The administrator has disabled public write access.

Show Full Names not working 2 months 1 week ago #85821

  • pgr
  • pgr's Avatar
  • Offline
  • Administrator
  • Posts: 10664
  • Thank you received: 1603
  • Karma: 363
I think you're probably being hit by a more generic bug which is that user profile settings aren't saving, for some people, in that version. This should already be fixed in the newer versions.

My SuiteCRM In-depth blog.
Thank you for always stating your SuiteCRM version, checking your logs, reading the Docs, and searching before you ask!
The administrator has disabled public write access.
Time to create page: 0.030 seconds
Powered by Kunena Forum