hello it is possible during the creation of a record to check if there is a duplicate and eventually open the record created previously … thanks a lot
You can use a before_save logic hook to check for duplicated records based on your parameters. You can use $beans or direct query to your database.
Logic hooks info:
https://docs.suitecrm.com/developer/logic-hooks/
Beans info:
https://docs.suitecrm.com/developer/working-with-beans/
Sample of queries from LogicHook:
http://cheleguanaco.blogspot.com/2009/06/simple-sugarcrm-logic-hook-example.html
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