Unable to load custom logic file: include / SugarSearchEngine / SugarSearchEngineQueueManager.php

SuiteCRM Forum - Spanish Language SuiteCRM 7.0 Discusión General
1

Hello,

I have a suitcrm with:

Version 7.8.4

Sugar Version 6.5.24 (Build 509)

when executing the sugar CRM I see this error in the log many times:

Unable to load custom logic file: include / SugarSearchEngine / SugarSearchEngineQueueManager.php

Before upgrading to this version I had:

CRM Suite version 7.2.1
Sugar CRM version 6.5.20

and this error did not occur. Can you tell me why it can be and its solution?

Thanks and best regards,

Gema

2

You need to find the place in the code that is calling that, probably some left-over in custom directory.

Try running this in your SuiteCRM root directory:


grep -irn 'SugarSearchEngineQueueManager.php' .

Let’s hope it doesn’t turn up to many hits. Check each one to see if any one looks like the culprit.

3

Find the following:

include/utils/file_utils.php:465:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
custom/Extension/application/Ext/LogicHooks/SugarFTSHooks.php:8:$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
custom/application/Ext/LogicHooks/logichooks.ext.php:42:$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
suitecrm.log:1582:Fri Dec 29 22:44:16 2017 [20213][3f2a254b-3c4f-a453-b5f1-59ef05ea57e9][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
sugarcrm.log:1:Wed May  9 07:37:24 2018 [13008][9a74bac9-46c9-cc74-aaf8-5ab898fa7b5e][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php

upload/upgrades/patch/SuiteCRM-Upgrade-7.5.x-to-7.6.6-restore/include/utils/file_utils.php:462:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
upload/upgrades/patch/SuiteCRM-Upgrade-7.3.x-to-7.4.3-restore/install/performSetup.php:373:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
upload/upgrades/patch/SuiteCRM-Upgrade-7.3.x-to-7.4.3-restore/modules/UpgradeWizard/end.php:71:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
upload/upgrades/patch/SuiteCRM-Upgrade-7.1.x-to-7.2.1-restore/install/performSetup.php:370:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
upload/upgrades/patch/SuiteCRM-Upgrade-7.1.x-to-7.2.1-restore/modules/UpgradeWizard/silentUpgrade_step2.php:396:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
upload/upgrades/patch/SuiteCRM-Upgrade-7.1.x-to-7.2.1-restore/modules/UpgradeWizard/end.php:71:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
upload/upgrades/patch/SuiteCRM-Upgrade-7.4.x-to-7.5.5-restore/install/performSetup.php:397:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
upload/upgrades/patch/SuiteCRM-Upgrade-7.2.x-to-7.3.2-restore/include/utils/file_utils.php:456:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
upload/upgrades/patch/SuiteCRM-Upgrade-7.2.x-to-7.3.2-restore/modules/UpgradeWizard/silentUpgrade_step2.php:396:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
upload/upgrades/patch/SuiteCRM-Upgrade-7.2.x-to-7.3.2-restore/modules/UpgradeWizard/end.php:71:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');

modules/UpgradeWizard/silentUpgrade_step2.php:396:\$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');
4

Does any of this help?

https://community.sugarcrm.com/thread/19024

5

Actually, on closer inspection, these hook definitions shouldn’t even be there. They are left-overs from SugarCRM days.

So let’s focus on these two entries in your system:


custom/Extension/application/Ext/LogicHooks/SugarFTSHooks.php:8:
$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');

custom/application/Ext/LogicHooks/logichooks.ext.php:42:
$hook_array['after_save'][] = array(1, 'fts', 'include/SugarSearchEngine/SugarSearchEngineQueueManager.php', 'SugarSearchEngineQueueManager', 'populateIndexQueue');

What do you have in each of those files?

6

With the second solution it seems that it is fixed :).

Thanks and best regards