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TOPIC: Add signature to mails when using templates.

Add signature to mails when using templates. 6 months 1 week ago #63412

  • jlabuelo
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Hello all

We are using SuiteCRM 7.9.8. We have discovered that when we try to create a mail from the mail screen, the signature is added right the way, but if we select a mail template, then the signature is removed, but is not added again.

I know it is not a quite important issue, but that requires us to copy the signature, select the mail template, go down to the mail template and paste the signature.

Is there any way to get the signature of each user to be added to the end of the mail when we select to use a mail template?
Thanks a lot!
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Add signature to mails when using templates. 5 months 1 week ago #65812

  • jlabuelo
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Helo

Sorry, does anyone have a quick answer for a possible fix for this issue?. It is being a little pain for the users to have to open a new mail, copy the signature, then close it, open the mail from a template, go all the way down in the mail, and paste the signature in there.

Is there any way to get the signature added automatically at the end of the mail, when we create a new mail from a previous existing template?

Thanks a lot! :)
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Add signature to mails when using templates. 5 months 6 days ago #66031

  • jlabuelo
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Hello guys, sorry to ask it again, but is this a known bug or something( or expected behaviour), if so I will not spend more time looking for a solution.

Thanks a lot in advance! B-)
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Add signature to mails when using templates. 5 months 6 days ago #66046

  • pgr
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I don't know.

Maybe check GitHub

github.com/salesagility/SuiteCRM/issues?...is%3Aissue+signature

and open a new issue if you think those aren't the same...

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Add signature to mails when using templates. 5 months 4 days ago #66122

  • kaeser49
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I have the same issue and reported it in this forum 3 month ago.
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Add signature to mails when using templates. 5 months 4 days ago #66123

  • jlabuelo
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I see that this issue is present in GitHub with Id 4075, but seems that i is "closed"?.
I am not used to work in GitHub, but, does this mean that we have a fix to apply, or that it will not be solved??

github.com/salesagility/SuiteCRM/issues/4075
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Add signature to mails when using templates. 5 months 4 days ago #66165

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It's open, not closed.

It currently does not have a fix. One of the developers worked on a related bug that is linked there, but didn't reach a solution yet.

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Thank you for always stating your SuiteCRM version, checking your logs, reading the Docs, and searching before you ask!
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