Have you tried it on the demo? Itâs better if you try it, that way you can make sure youâre doing the exact same things as in your system.
If the problem is only in your system, youâll have to do some more diagnostic work. Check your permissions and your logs to see if you can find me some clues!
Looking at the directory listing image you posted before, I see some folder are owned by âcmpdfeâ and some files are owned by âadfrwâ.
This can be causing your troubles. Is one of those a group, and the other one a member of it? Which one is which?
And in any case, your permissions 755 and 644 are not very permissive for group access. So you really need to change either the ownership or the permissions.
If you donât know how to do this, please ask your hosting to do it for you. Give them the instructions I gave you above.
I asked at my hostin (strato). I have no own server and must change everything via ftp. Would you please tell me in which folders should I change the permissions? or should I put all files on 755?
Donât they give you a SSH shell in CPanel? I donât think you will go far with setting permissions in FTP unless it letâs you change an entire subtree in one command.
The permissions I gave you above in the commands i listed: all folders 755, some special folders 775 (cache upload etc)
But this is all meaningless without file ownership. There is no practical difference between 755 and 775 if youâre accessing as the owner. And I see you probably have problems with ownership, from your listings, because I see two users. Which one is your web server user? What is the relationship between those two users, in terms of group membership?
Linux permissions are a conjunction of these things, it makes no sense to talk of them independently.
Ok, great, but I still suspect your set up isnât correct at all. If you run into a lot of problem all over the app, and see a lot buttons and labels showing âundefinedâ, then you can be sure you have permissions problems.
I create a new email template.
After saving everything is lost.
Even if I edit an existing email template, the content will disappear
please look at the Pictures
The existing system email templates do not work either.
I tried âForgot Password emailâ, but unfortunately I get this message:
"No email template is selected for the email containing the password that will be sent to the user. Please select an email template in the Password Management page. "
I have âForgot Password emailâ in my email templates and also in database. itâs all right
Ok, can you please post a new Issue on Github with this? your screenshots will be very helpful. Donât forget to include that one with the error message.