A newbie question about install

Hi

New to SuiteCRM and having an issue with the install.

All I get is a screen with installing and a revolving progress bar.

I have discovered to log files

install.log and error_log

here is install.log

2019-04-29 07:07:05…installerHook: Info: custom/install/install_hooks.php not present, no custom hooks to execute
2019-04-29 07:07:16…Begin System Check Process *************
2019-04-29 07:07:16…XML Parsing Support Found
2019-04-29 07:07:16…MBString Support Found
2019-04-29 07:07:16…ZIP Support Found
2019-04-29 07:07:16…/custom directory and subdirectory check passed
2019-04-29 07:07:16…cache directory and subdirectory check passed
2019-04-29 07:07:16…/module directory and subdirectory check passed
2019-04-29 07:07:16…/upload directory check passed
2019-04-29 07:07:16…/zip check passed
2019-04-29 07:07:16…PCRE version check passed
2019-04-29 07:07:16…installerHook: Info: custom/install/install_hooks.php not present, no custom hooks to execute
2019-04-29 07:07:16…php.ini location found. /opt/cpanel/ea-php72/root/etc/php.ini
2019-04-29 07:07:16…Outputting HTML for System check
2019-04-29 07:07:16…No Errors were found *************
2019-04-29 07:07:17…installerHook: Info: custom/install/install_hooks.php not present, no custom hooks to execute
2019-04-29 07:07:23…installerHook: Info: custom/install/install_hooks.php not present, no custom hooks to execute
2019-04-29 07:09:37…Begin DB Check Process *************
2019-04-29 07:09:37…testing with mysql:mysqli
2019-04-29 07:09:37…Basic form info is valid, continuing Process.
2019-04-29 07:09:37…Testing user account…
2019-04-29 07:09:37…Connection made using host: shared42.accountservergroup.com, usr: avonclif_crm
2019-04-29 07:09:37…SUCCESS:: no errors detected!
2019-04-29 07:09:37…End DB Check Process *************
2019-04-29 07:09:38…installerHook: Info: custom/install/install_hooks.php not present, no custom hooks to execute

and error_log
[29-Apr-2019 07:09:38 UTC] PHP Warning: is_dir(): Unable to find the wrapper ".http" - did you forget to enable it when you configured PHP? in /home1/avonclif/public_html/backoffice.avoncliffe-solutions.com/install/install_utils.php on line 1538
[29-Apr-2019 07:09:38 UTC] PHP Warning: is_dir(): Unable to find the wrapper ".http" - did you forget to enable it when you configured PHP? in /home1/avonclif/public_html/backoffice.avoncliffe-solutions.com/install/install_utils.php on line 1538

These 2 errors are confusing to me as there is nothing in the installation guide about modifying install_utils.php

The system environment is

PHP Version 7.2.17
XML Parsing OK
MB Strings Module OK
Writable SuiteCRM Configuration File (config.php) OK
Writeable Custom Directory OKWritable Modules Sub-Directories and Files OK
Writable Upload Directory OK
Writable Data Sub-Directories OK
Writable Cache Sub-Directories OK
PHP Memory Limit OK (256M)
ZLIB Compression Module OK
ZIP Handling Module OK
PCRE Library OKIMAP Module OK
cURL Module OK
Upload File Size OK
Sprite Support OK
PHP allows to use stream (upload://) OK
Location of your PHP configuration file (php.ini): /opt/cpanel/ea-php72/root/etc/php.ini

Can anyone point me in the right direction

Thanks
Geoff

It either your php configuration or file permission issues.

Check this post for some ideas:

https://suitecrm.com/suitecrm/forum/installation-upgrade-help/11561-installing-on-ubuntu-16-04-1#45976

These errors are coming from install_utils.php, they are not telling you to modify that file. They are questioning your PHP configuration, which you can change from your Cpanel, or from editing your php.ini. Normally it’s a matter of enabling a module.

I have never seen those errors, though. Search the Internet for that error, outside the SuiteCRM context, it looks like a generic PHP config issue.