SMTP Problems after Update

Hello,

i have a Problem. Yesterday was everything ok.

I made a update this Morning to Version 7.11.1 and now is the SMTP not working anymore.

The Main Problem is…if i send a Testmail without saving the Passwort, the SMTP is working. if i save this configuration with the Passwort, i get a Error Message.

See the Pictures!

Without Saving the Passwort

https://www.bildhost.com/image/h5tSH

With Saving the Passwort

https://www.bildhost.com/image/h51xU

Logfile

3: Connection: opening to w0138883.kasserver.com:25, timeout=300, options=array()
3: Connection: opened
2: SERVER -> CLIENT: 220 dd23718.kasserver.com ESMTP

1: CLIENT -> SERVER: EHLO XXXXXXXXXXXXX.de

2: SERVER -> CLIENT: 250-dd23718.kasserver.com
250-PIPELINING
250-SIZE 102400000
250-VRFY
250-ETRN
250-STARTTLS
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN

1: CLIENT -> SERVER: STARTTLS

2: SERVER -> CLIENT: 220 2.0.0 Ready to start TLS

1: CLIENT -> SERVER: EHLO XXXXXXXXX.de

2: SERVER -> CLIENT: 250-dd23718.kasserver.com
250-PIPELINING
250-SIZE 102400000
250-VRFY
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN

1: CLIENT -> SERVER: AUTH LOGIN

2: SERVER -> CLIENT: 334 VXNlcm5hbWU6

1: CLIENT -> SERVER: ---obfuscated---
2: SERVER -> CLIENT: 334 UGFzc3dvcmQ6

1: CLIENT -> SERVER: ---obfuscated---
2: SERVER -> CLIENT: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6

1: SMTP ERROR: Password command failed: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6

3: SMTP Error: Could not authenticate.
1: CLIENT -> SERVER: QUIT

2: SERVER -> CLIENT: 221 2.0.0 Bye

3: Connection: closed
3: SMTP Error: Could not authenticate.

Can someone help me plaese?

Please try un-commenting this line:

https://github.com/salesagility/SuiteCRM/blob/master/include/SugarPHPMailer.php#L459

Then try again and check your logs, the actual password it’s trying to use will be there. This might help us understand what is wrong.

WARNING: don’t post your logs online, your password will be there in plain-text