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TOPIC: Captcha invisible

Captcha invisible 3 weeks 20 hours ago #75889

  • hermann.manuel
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Due to the fact that I lost my password.


When I click on password forgotten, I can not see the captcha. He is not visible.

and when I click on "get another CAPTCHA", nothing happens.
It's the same for "Switching to Sound Mode" and "Switching to Picture Mode"

It's as if the javascript links were obsolete or I do not know.

Whereas before it worked ...

Suite CRM version : 7.9.12

Thank you in advance for your help
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Captcha invisible 2 weeks 4 days ago #75944

  • cherub-chum
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If you open the SuiteCRM in an Incognito Mode, (Press Ctrl+Shift+N while in chrome browser) and open the Console (F12), Do you see any errors in the Login/forgot page?

Is the suitecrm instance on a local system? if yes make sure the PC has an active internet connection.
Everything seems impossible, until its done.

Skype : cherubchum
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Captcha invisible 5 days 21 hours ago #76295

  • hermann.manuel
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Thank you for your reply.


I have these error messages :

index.php?module=Users&action=Login:1 Mixed Content: The page at 'www.loyco.ch/sugarcrm/index.php?module=Users&action=Login' was loaded over HTTPS, but requested an insecure script 'www.google.com/recaptcha/api/js/recaptcha_ajax.js'. This request has been blocked; the content must be served over HTTPS.

[DOM] Found 2 elements with non-unique id #form: (More info: goo.gl/9p2vKq)

Uncaught ReferenceError: Recaptcha is not defined
at initCaptcha (index.php?module=Users&action=Login:77)

Uncaught TypeError: Cannot set property 'src' of null
at toggleDisplay (login.js?v=mtBs-NlUjSquKfu08rlf-A:44)
at HTMLDivElement.onclick (index.php?module=Users&action=Login:169)


No it is not in local system.


If you want to consult the site it is : www.loyco.ch/sugarcrm
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Captcha invisible 5 days 21 hours ago #76296

  • hermann.manuel
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I'm using this version :

SuiteCRM Version 7.9.12
Sugar Version 6.5.25 (version de construction 344)
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