I upgraded my production system from 7.10.7 to 7.10.9 in hopes of solving some inbound email problems. Which it did… but one error wouldn’t go away. The one mentioned in the subject.
So I spun up a fresh CentOs 7 image, set up php 7.1.22 from Remi along with MariaDB 10.1
Downloaded and installed a fresh copy of SuiteCRM 7.10.9. I didn’t import any data from my production system or anything. I wanted to see what would happen if I started from a pristine install just as though I was going to start using the CRM from day one.
From the main menu ALL -> Reports -> Create Report
Select “Emails” as the Report Module
my suitecrm.log immediately shows:
Sat Sep 29 21:40:33 2018 [2701][1][ERROR] Unable to find relationship emails_email_templates
I’m confused why a completely fresh install would have an error like this.
maybe this is just a “false positive”, one of those errors that don’t actually mean anything relevant. I am hoping we’ll be able to work on fixing some email bugs in the coming weeks, so perhaps this sort of thing will get solved in the middle of that work.
Other than that, I wouldn’t worry, unless you have some broken functionality to accompany the error.
I do think it’s worth clearing the logs of this sort of messages, so if you can contribute some debugging and get a more precise diagnosis (steps to reproduce, for example), that would be welcome. Thanks.
Having the same issue it occurs with emails, survey, upgrade wizard and campaigns, I have tried a clean install as well. The issue appears there as well, so stumped on how to fix it.
I think there is an error creating relationships for anything relating to emails or surveys.
Fair enough, from memory we converted from sugarcrm, could be related. We’ve been only using the crm for retaining client details but now we are trying to move our email communication over to the crm via case management, its a tough transition, but a work in progress.
