Menu

SuiteCRM Master Classes 2018

Welcome, Guest
Username: Password: Remember me

TOPIC: Upgrade stuck on "System Check in Progress"

Upgrade stuck on "System Check in Progress" 4 days 15 hours ago #66081

  • mat8iou
  • mat8iou's Avatar
  • Offline
  • New Member
  • Posts: 16
  • Thank you received: 1
  • Karma: 1
A few weeks ago I tried to run an upgrade and it crashed out in one of the later steps and at that stage if I returned to the Upgrade page the system would lock up completely until it timed out a few minutes later.

I resolved this by moving all the items in /suitecrm/cache/upgrades to a new folder.

I may have also deleted the file from suitecrm/upload that had caused the original failure.

Since then though, if I try to upgrade, it sticks on the first page saying "System check in progress" and will stay there for ages until eventually the page times out.

So far, I have tried resetting permissions and tried a quick repair, but the problem is still there.

It creates a /temp directory in the upgrades folder with a zero byte file titled: upgrade_progress.php but apart from that nothing seems to happen.

Is there an easy way of resolving this? Is it possible to install upgrades manually or work out what has changed in the system that is causing this timeout to occur?

Any suggestions are welcomed.
The administrator has disabled public write access.

Upgrade stuck on "System Check in Progress" 4 days 14 hours ago #66087

  • pgr
  • pgr's Avatar
  • Offline
  • Administrator
  • Posts: 5865
  • Thank you received: 908
  • Karma: 216
What do you see in your logs at the time of the upgrade hanging?

suitecrm.log
php_errors.log
The administrator has disabled public write access.
Time to create page: 0.045 seconds
Powered by Kunena Forum