Update wizzard blank

Hi all,

using 7.9.9 on Ubuntu 16.04 / Virtualmin and trying to update to 7.9.12 the ‘update wizzard’ screen stays blank.
So does ‘system settings’. All other screens do popup.
No clues in the error_logs (php, suitecrm).

What can that be, never had it before

kind regards Rob

Blank screens are normally PHP Fatal errors, it’s very strange that you don’t have an error in your PHP log…

You can try checking (and increasing) some settings in php.ini:

  • memory_limit
  • max_execution_time
  • max_upload_size (must be greater than the size of the package you’re uploading)

Also check your Linux permissions.

Thanx pgr,

things are solved after a server reboot (almost looks like windows) so I’m not sure what caused the problem.
Settings were good as I was always able to upgrade and didn’t change anything.

I also suspect PHP but nothing in the log files.

Anyway, thanks for your help.
Rob