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TOPIC: Login problem

Login problem 3 years 1 month ago #35757

  • alexismya
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I installed the newest version of SuiteCRM and after logging in with username and password I get to a page with a message that says my page is not working. I attached a screenshot. All I have to do is go up to the URL line and backspace everything out until I see only domainname/SuiteCrm and press enter. Then the dashboard of SuiteCRM appears. Can anyone help me? Thank you
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Login problem 3 years 1 month ago #35764

  • alexismya
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No one can help??????
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Login problem 3 years 1 month ago #35826

  • horus68
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I don't understand your question.
Your page is working fine at:
www.yourmilitary.com/SuiteCrm/

So?
|| SuiteCRM in your language crowdin.com/project/suitecrmtranslations ||
|| FAQ - Install/Update languages sites.google.com/site/translatingsuitecrm/faq ||
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Login problem 3 years 1 month ago #35828

  • alexismya
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I am sorry that I was not clear. After logging in as admin, the screen I see is attached. To get to the dashboard I have to go up to the URL and delete all characters shown in the screenshot until only www.YourMilitary.com/SuiteCrm is there and then I hit enter. Then my dashboard opens up. The employees do not have this problem. They can enter in their username and password and the dashboard opens up as it should. I hope you can help me. I have searched the Internet and forum and seems like no one else has this issue.
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Login problem 3 years 1 month ago #35830

  • horus68
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You have a problem accessing your admin page.
Looks like permissions issues to the files involved in admin tasks.
|| SuiteCRM in your language crowdin.com/project/suitecrmtranslations ||
|| FAQ - Install/Update languages sites.google.com/site/translatingsuitecrm/faq ||
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Login problem 3 years 1 month ago #35831

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Thank you. Let me check. Where would I go to find these files so I can check the permissions?
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Login problem 3 years 1 month ago #35834

  • erevodifosin
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horus68 The login page is fine also the login process. The issue is a 500 error appears just after the login while trying to load www.yourmilitary.com/SuiteCrm/index.php?...r&action=AdminWizard
If after the login and the 500 error page, you load www.yourmilitary.com/SuiteCrm/index.php it is working fine. is there a workaround to avoid configurator-AdminWizard ?
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Login problem 3 years 1 month ago #35842

  • horus68
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Enter admin screen:
www.YourMilitary.com/SuiteCrm/index.php?...tration&action=index

Try Repair / quick repair

======

You should also see your logs

And also look for a
"Possible Cross Site Request Forgery (XSRF) Attack Detected"
support.sugarcrm.com/Knowledge_Base/Admi...te_Forgery_Messages/
|| SuiteCRM in your language crowdin.com/project/suitecrmtranslations ||
|| FAQ - Install/Update languages sites.google.com/site/translatingsuitecrm/faq ||
Last Edit: 3 years 1 month ago by horus68.
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Login problem 3 years 1 month ago #35856

  • erevodifosin
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Repair / quick repair didn't help.
I check the log and there was this "PHP Parse error: syntax error, unexpected '[' in /modules/Configurator/views/view.adminwizard.php on line 149"
At view.adminwizard.php line 149 there is this code:
$this->ss->assign('scenarios', []);
I just comment this line using // in front of it.
Now it seems to work.
Last Edit: 3 years 1 month ago by erevodifosin.
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