Hi,
I have created an email template. It will show variables from case updates module, e.g. $aop_case_updates_assigned_user_name and $aop_case_updates_name. But, when I received the email, it just shows 1 word only.
For example:
- in database, $aop_case_updates_assigned_user_name = “Customer Service Officer One”. In the email, it just shows “Customer”
- in database, $aop_case_updates_name = “Testing case updates in this textbox”. In the email, it just shows “Testing”
How to solve this issue? Do you have any suggestion to fix this problem?
Thanks in advance.