undefiend alerts coming through JS everywhere

SuiteCRM Forum - English Language Developer Collaboration
1

Hi

I have downloaded and setup Community Edition.
overall everything is working fine

but when try to do any JS related activity like delete/bulk operations or even loader everywhere its showing undefined.

i have also rebuild /repair but no result.

have made sure the permission is fine, also safe side i renamed the applicable folders and then repaire/rebuild.

Can you please advise how to resolve this?

2

“Community Edition” was what SugarCRM was called, years ago, before they went evil.

Here it’s just plain SuiteCRM. Which version did you install, by the way?

Getting permissions right is not evident sometimes. You need to set ownership to the same user that your web server is using.

You can check that on Admin / Schedulers, in the crontab instructions at the bottom.

3

Thanks for the reply.

SuiteCRM 7.11.4

i have checked crontab user name

i am using AWS EC2 instance.
“Apache” user is part of “ec2-user” group. as
ec2-user connects FTP.

but i make sure that php web is able to read/write in respective directory.

4

You may add this line to hide those things , however recommeded to find core issue and fix.

open config_override.php and add this line to end of file


$sugar_config['disableAjaxUI'] = true;
5

@ashish just a tip: when you use square brackets in these forums, you always need to put them in the Forum’s “code” tags, otherwise they won’t show.

@davalgs so which chown command did you use?

Can you also please check your logs?

1 Like
6

Thanks your quick patch worked,
i have downloaded setup copy on my local server to identify the core issue… but meanwhile my team is now able to use the same.

7

thanks

chown -R ec2-user:apache is used with the path of www root.

in logs nothing as much except version table is missing.