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TOPIC: Jobs failed in CRON run

Jobs failed in CRON run 4 months 1 week ago #74036

  • haneef.faisal
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Version 7.10.10
Sugar Version 6.5.25 (Build 344)
PHP 7.0.30
Zend OPcache v7.0.30
Apache 2.4.33 (Unix)
Architecture 64-bit
MySQL v5.7.22

Started with v7.10.7 and then upgraded to v7.10.10. One of the issue I am trying to resolve are the FATAL error entries in suitecrm.log for 2 Schedulers

#1 - (Optimise AOD Index) failed in CRON run
#2 - (Process Workflow Tasks) failed in CRON run

The jobs starts and get stuck at running in the table job_queue. When I manually delete these entries from the db table; it starts again and then get stuck at running. All other schedulers are working as expected so I am assuming its not a problem with the cron or file permissions.

Any assistance on the above is appreciated.
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Jobs failed in CRON run 4 months 1 week ago #74066

  • pgr
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You need to get some extra clues from the jobs themselves, to understand why they're getting blocked...

Are you also checking your web server log? It's defined in your php.ini, usually called php_errors.log or errors.log

You can also raise your suitecrm.log log level in Admin / System settings.

But I think the PHP error log is more important, there should be something there.

My SuiteCRM In-depth blog.
Thank you for always stating your SuiteCRM version, checking your logs, reading the Docs, and searching before you ask!
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