hello,
I’m not sure if I have understood the cases module correctly.
Is a typical customer complaint about the product an issue for the cases module?
Can I see later all product related complaints?
BR
hello,
I’m not sure if I have understood the cases module correctly.
Is a typical customer complaint about the product an issue for the cases module?
Can I see later all product related complaints?
BR
in our installation I created a field in case using studio as a check box “Customer complaint”
you may then filter the listview having the customer complaint checked to have the list…